XPO Logistics Mock Interview
Practice 31 XPO Logistics interview questions covering operations, safety protocols, and supply chain challenges.
Question 12 of 31
Give me an example of a time when you went above and beyond.
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
How you answer this question will give your interview a glimpse of your work ethic. Ideally, you want to come across as the type of employee that considers going above and beyond as their standard. Show that you try to keep the big-picture in your scope. Anticipating the needs of your leadership or teams, and going the extra mile in your day-to-day performance goes a long way here.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"Last week I noticed that my manager had not completed the schedule for the following week. Some of the staff were complaining that they didn't have their work schedule yet. Rather than going to my manager with the complaint, I offered to take on some of her workload so that she would have the time to complete the schedule. We worked together for a couple of overtime hours that day and were able to catch her up on everything. It felt good to help."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I'd like to think that I go above and beyond most days. I help out my colleagues when they are running behind. I work overtime hours when they are requested of me. And, I spend more time ensuring that safety practices are followed, than the average individual in our department."
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Anonymous Answer
I had a colleague who had a family emergency and he was going to be coming in late for the next 2 days. I let my supervisor know that I could stay later and make sure his shift was covered so he could handle his emergency worry-free. I am always willing to work overtime when asked by my supervisor and make sure workload expectations are met.
Cindy's Feedback
Great start! To craft a robust answer to questions asking for a situation, try the STAR format. You'll describe a situation, the task you had to complete, the action you took, and the result of your actions. If you'd like to learn more, we have a guide here: https://www.mockquestions.com/articles/Master Behavioral-Based Interviews Using The Star Method/ I've also created a sample below to help you tailor your own response.
"(Situation) In my current job, a coworker had a family emergency and couldn't report to work on time for two days. (Task) There were assignments that had to be completed, such as (give examples). (Action) In order to ensure the work was completed, I let my supervisor know that I would stay late to cover his duties, so he could concentrate on his family, worry-free. (Result) With a little extra teamwork and a few extra work hours, I was able to help keep the operation going and provide peace of mind to a coworker.
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Prepare for logistics-specific scenarios that XPO interviewers use to assess candidates.
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