Practice 35 The Salvation Army interview questions covering mission alignment, community service, and values-based leadership.
Question 15 of 35
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What NOT to Say
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Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.
It is essential to show the interviewer that you are a team player. Explain how you operate and communicate in a team dynamic, and share a specific example of a time your involvement in a team led to the successful completion of a goal.

Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.
"I work on a community outreach team of four people tasked with planning and implementing special events and recruiting, training, retaining, and recognizing volunteers. Since we have a packed schedule of events and a large number of volunteers to manage, the four of us have to understand each other's roles completely so we can step in if someone is out for a day or longer. This also means we have to have excellent communication skills to achieve our goals. When things got especially busy during last year's holiday season, I devised a system wherein one team member would sign up to cover office tasks for another team member while they were out of the office to set up our annual Christmas fundraising event. This ensured that our normal tasks were completed as we were simultaneously preparing for the event."

Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.
"I work on a development team which includes individual and corporate fundraisers and donor operations specialists. I am the volunteer coordinator. As the only person working with volunteers on the development team, I decided I could use my strength of building relationships to identify potential donors amongst my portfolio of active volunteers and perhaps steward them to the point where they would be open to a donation ask by one of my fundraising teammates. This resulted in a large number of volunteers contributing small amounts monthly. This helped the fundraisers meet their individual goals."

Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.
Do not elevate yourself and only say negative things about others on your team. Be as positive as possible. Even if there were struggles, this is a good opportunity to show how you can continue to function in a team setting when there are challenges or obstacles along the way.

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Written by Isaiah Swanson
35 Questions & Answers • The Salvation Army

By Isaiah

By Isaiah