The Salvation Army Mock Interview

Practice 35 The Salvation Army interview questions covering mission alignment, community service, and values-based leadership.

WRITTEN BY ISAIAH SWANSON

QUESTION 3 OF 35

Have you previously worked at a non-profit organization?

Isaiah Swanson

Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.

What You Need to Know

Non-profit organizations operate similarly to for-profit companies. However, they have more limited resources, and non-profit employees need to understand the challenges that accompany this. Employees often perform a wider variety of job functions with smaller compensation compared to their corporate counterparts. The interviewer wants to know that you are aware of and comfortable with this.

Isaiah Swanson

Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.

Example Answer

"I have worked as a corporate relations officer with my current non-profit employer for seven years. Prior to that, I held various other fundraising positions including major gifts, special events, and development director. While I have found my niche in corporate relations, I have a strong knowledge of fundraising in all areas. As a non-profit employee, it is essential to have a breadth of knowledge and skills related to your area of expertise so that you can meet any needs of personnel that may arise."

Isaiah Swanson

Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.

Example Answer 2

"Although I have never worked in the non-profit field before, I have been volunteering twice a month at a local nursing home. I visit with seniors living there, assist them with daily tasks, read to them, and listen to their stories. This experience has shown me the importance of connecting with others, especially the most vulnerable in our communities. Because of this, I am determined to enter the non-profit field and begin a career helping others."

Isaiah Swanson

Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.

How to Answer

Provide the interviewer with a brief overview of any non-profit experience you may have, whether as a professional or volunteer. Your answer will stand out if your experience directly relates to the mission of the Salvation Army.

If you do not have non-profit experience, explain why you want to join this field of work.

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35 The Salvation Army Interview Questions & Answers

Jump to any question in the set.

01 Why do you believe you are uniquely positioned to advance The Salvation Armyâ€™s mission in this specific region? DISCOVERY 02 Give me an example of a time you went above and beyond. SITUATIONAL 03 Have you previously worked at a non-profit organization? DISCOVERY 04 What do you believe are some challenges someone in this position might encounter? SCENARIO 05 Describe your customer service experience. DISCOVERY 06 How do you connect with the Salvation Army's mission statement? DISCOVERY 07 Which of the Salvations Armyâ€™s values do you identify with the most? DISCOVERY 08 How do you envision ways in which this position may evolve over time? SCENARIO 09 The Salvation Army is a fast-paced environment where employees often juggle multiple projects and responsibilities. How do you handle stress on the job? DISCOVERY 10 The Salvation Army offers a number of volunteer opportunities to support its diverse work around the world. Do you have experience recruiting volunteers? SITUATIONAL 11 How do you handle an unhappy stakeholder? BEHAVIORAL 12 Many nonprofits take an apologetic approach when asking for funding. What is your fundraising approach? DISCOVERY 13 Do you have experience with writing grant proposals? TECHNICAL 14 How do you explain to someone in need that you are unable to assist them? SITUATIONAL 15 Tell me about a contribution you made to the last team you worked on. SITUATIONAL 16 Thinking back to your program management experience, discuss a time when you supervised the expansion of a program. MANAGEMENT 17 Tell me about a bad day you have had at work. How did you turn it around? SITUATIONAL 18 Why would you be a good fit for our Red Kettle Campaign? SCENARIO 19 How do you approach establishing a baseline of understanding when you start working with new people? BEHAVIORAL 20 How do you prioritize multiple projects when they all seem equally important? OPERATIONAL 21 Tell me about a time when you took the initiative to improve work related procedures. OPERATIONAL 22 Tell me what you know about the Salvation Armyâ€™s domestic and global programs. DISCOVERY 23 What unique experiences, skills, or characteristics do you have that you believe would make you a valuable asset to the Salvation Army? DISCOVERY 24 What experience do you have using team-based messaging applications? TECHNICAL 25 How do you incorporate self-care and boundary-setting in your approach to your job? SITUATIONAL 26 Talk about a situation where you were required to maintain a great amount of energy over a long period of time in order to complete a project. SITUATIONAL 27 In what ways has the COVID-19 pandemic affected the work of the Salvation Army? SITUATIONAL 28 What are your interests and/or hobbies outside of work? DISCOVERY 29 Have you ever been advised by a fellow employee or supervisor to lie about a situation? How did you handle this ethical dilemma? SITUATIONAL 30 The Salvation Army offers a number of volunteer opportunities to support its diverse work around the world. Do you have experience recruiting volunteers? SITUATIONAL 31 Please describe your experience working with vulnerable populations. SITUATIONAL 32 Describe your technical skills, specifically your computer knowledge and experience using Microsoft products. TECHNICAL 33 Are you proficient or fluent in any second languages? If so, what are they? DISCOVERY 34 Discuss a time when you discovered a problem in your team's or individual position's operational structure. How did you address the problem and overcome it? OPERATIONAL 35 Why do you want to work in the nonprofit sector when you can earn more money working in a profit driven corporate environment? DISCOVERY

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Isaiah Swanson

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35 QUESTIONS & ANSWERS · THE SALVATION ARMY