What do you know about Royal Mail’s history and mission?
"Royal Mail's history goes so far back. Its first inception was over 700 years ago, and not only is it likely the world's oldest postal system but, in my opinion, the best. Royal Mail's mission is to be recognised as the best delivery company in the UK and across Europe. I recognise it as the best worldwide."
"We've been operating across Britain for over 500 years." The Royal Mail provides an excellent timeline of their history on their WTRM (Welcome To Royal Mail) Agency Brochure, where they detail how Brian Duke was appointed first Master of the Posts by Henry VIII in 1516, a precursor to the office of Postmaster General of the United Kingdom. In 1635, King Charles I introduced a postal service for the public to cover the cost of his own Royal Post. The cost of postage was paid by the person who received the mail. In 1660, an act of Parliament established the General Post Office. Much later, in 1986, The Post Office started the process to divide the business into four: Letters (which became Royal Mail), parcels (Now Parcel Force), counters (Post Offices) and Girobank (Now Santander).
Royal Mail is proud of its history and vision "to be recognised as the best delivery company in the UK and across Europe." This pride is part of their culture. How you answer this question will indicate your interest in working for them, in what they do, and how well you would serve as a representative of Royal Mail.
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Anonymous Answer
Royal Mail has been operating as a postal service since 1516, founded by Henry VIII, which makes it a distinct part of British history and culture. Royal Mail strives to be the best postal service across the UK and Europe and is constantly evolving. I find the prospect of being a part of this very exciting.
Jaymie's Feedback
Great! Your response shows you've done your homework and know the history of the organization.
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