"Over the years, I've been involved in creating, and even helping in developing several forms of progress reports on both commercial and residential projects. On commercial projects, I've provided weekly reports for company leadership to monitor how projects are coming along. I've also worked to develop a very detailed weekly progress report, with timelines, for residential customers and they really appreciate this. From your job posting here at KB Home, it sounds like you utilize a milestone report for customers that highlights when key aspects of their build are completed and provides an overall timeframe. I love this aspect of accountability and transparency because they are important to people looking forward to getting into their new home."