The hiring authority wants to know what motivates you to deliver the ultimate in customer care. Similar to a question regarding your customer service philosophy, the interviewer wants to see that you are well motivated to support your customers and their needs. Some motivating factors could include your desire for team spirit, healthy social interactions, being a person who is helpful to others, or the desire to see your company succeed so that you can succeed as well. Deliver a positive response with energy and enthusiasm.
