Talk to me about one customer engagement strategy that you rely on most often in your current position.

As a VIP service provider, you know that customer engagement means encouraging conversation, feedback, and delivering personalized experiences to your clients. Some customer engagement strategies include creating VIP customer promotions or loyalty programs, utilizing social media as a service rather than just a brand platform, or even the creation of easy to access content that addresses frequently asked questions from your customer base. Share with the interviewer the types of customer engagement strategies you have experienced in, and which method you prefer or use most frequently in your current job.