What are the most significant people issues you have encountered in your HR career?
The way you respond to this question will show the interviewer the complexity of problems you face in your current HR-related position. The way you answer will also reveal your level of expertise in human resources and problem-solving. Be prepared to provide the interviewer with a story-based example highlighting a people-related HR issue you faced and solved. If you're feeling creative, this question can be approached using the STAR storytelling framework, an answer method based on providing the interviewer with the Situation, Task, Action, Result.
"If I think about the most significant people issue I come across, and one that I continue to battle, it would be employees who decide to ignore laws and regulations when it comes to the labor board, their union expectations, or their employment contract. When I come across a repeat offender, I will write them up, keeping the information on their permanent employee record. After three offenses, I put in a recommendation for termination. If I did not keep on top of this, my employer could end up in an audit or a costly lawsuit."
