"If an employee is underperforming, but they are usually a high performer, my approach will be different than with that of someone typically unmotivated. I would schedule a one-on-one meeting with their direct manager and bring up their past performance compared to their current performance. Then, I would ask what was affecting their motivation to succeed. For the most part, an employee will open up, which will allow me to create an action plan. This plan could include more responsibility, additional training, or the opportunity to teach another employee something new. When people feel important and seen, they tend to perform at a much higher level."
