"My current company had a glaring skills gap when I first started, five years ago. Some critical roles had been turned from two to one to save on workforce expenses; however, there was never an offer of additional training. I identified this gap through employee skills testing and benchmarking. With those results, I created a plan for employee development and training. Eight months later, I performed another company-wide employee skills test and found that we were performing over the previous benchmark. The project was a success, and I was able to fill those skill gaps with minimal expense and zero new hires."
