Tell me about a time you showed initiative at work.
The interviewer wants to hire a banquet manager who will show initiative and address situations for existing and future events. The banquet business is a revenue-generating department, and they want to hire someone who will take the initiative when need be.
Provide a detailed scenario in which you showed initiative and explain the reasons. When summarizing your results, be sure to describe how it improved the internal or external guest experience.
"I learned that one of my managers wanted to get into the catering side of the event business so she could do the planning instead of the servicing. I helped her develop those skills by working and communicating with clients and the existing catering managers. She was able to transfer and is excelling in her role."
