How to Answer: Describe a time you went above and beyond for a client.
Advice and answer examples written specifically for a Banquet Manager job interview.
24. Describe a time you went above and beyond for a client.
Why the Interviewer Asks This Question
Going above and beyond for a client is a great way to make a memorable experience. The interviewer wants to know if what you did is reasonable and in line with what your boss would allow.
Written by Luke Duggan on January 4th, 2022
What You Should Say
Provide an example that shows what you do to improve your relationship with every client. Perhaps you learned that your client likes his/her coffee a certain way, and the following morning you had it ready upon arrival.
Written by Luke Duggan on January 4th, 2022
Answer Example
"While speaking with one of my clients, I realized she didn't have time for lunch. During a break in her day, we set her up in a private meeting room to enjoy a quick bite. We did this separately from the meeting space so she was able to enjoy a few minutes to herself."
Written by Luke Duggan on January 4th, 2022