UNICEF Mock Interview

Practice 35 UNICEF interview questions covering humanitarian values, global development, and child rights advocacy.

Question 3 of 35

Describe a time you had to explain a difficult or complex subject or concept to a coworker, employee, or stakeholder.

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Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.

Being able to simplify complex ideas or concepts is an important skill, particularly in a leadership position. Demonstrating this ability in the interview will show you are gifted in communication.

Isaiah Swanson

"As I worked to transfer paper volunteer files into digital records, I realized this process could be completed by one of our daily administrative volunteers so I could focus on enhancing the capabilities of our digital database. The volunteer eagerly accepted the task, but he was not familiar with the process of scanning files into a PDF format. I patiently demonstrated the process and allowed him to ask questions. After we ran through the process a few times, he felt comfortable working alone. I truly believe strong training yields greater independence and improves efficiency in the workplace."

Isaiah Swanson

"When I present information to our board of directors in terms of our program results, I must speak concisely to convey the most relevant information in the clearest way possible. This means presenting complex data accurately to allow the board to make the best possible decision. Recently, our Meals on Wheels program wanted to partner with a national insurance agency to sponsor five hundred new clients and needed the board's approval. The contract was extremely complicated and required a dedicated staff person to carefully document each meal delivered and assess each recipient to ensure they met the qualification standards. I created a visual presentation that highlighted the key points of the contract and charted out our anticipated service numbers, showing how we planned to increase our capacity financially and in terms of staff time. The board was pleased with the proposal and approved the partnership."

Isaiah Swanson

Show that you are encouraging and patient in the process of helping someone understand something difficult. This will show the interviewer you can potentially train others or at least support their work.

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Jaymie

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Anonymous Answer

Explaining the process for material development to a stakeholder.
She had a short period to get some materials. Came to a compromise to do reprints to support her project.

Jaymie's Feedback

This is a good example to use! Be sure to focus on your communication skills and how you explain or teach a concept to others.

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35UNICEF Interview Questions & Answers

Discovery

1.How do you relate to the values of UNICEF professionally?

Operational

2.How can you incorporate UNICEF's AGORA resource in a role as manager or individual contributor?

Situational

3.Describe a time you had to explain a difficult or complex subject or concept to a coworker, employee, or stakeholder.

Technical

4.Describe a time you applied your technical knowledge and skills to resolve a situation.

Situational

5.Tell me about a time you had to implement actions steps towards a strategic plan objective.

Situational

6.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Discuss how you have demonstrated the ability to build and maintain relationships in your current or past positions.

Behavioral

7.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Share how you display self-awareness and ethical awareness in your work.

Situational

8.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Talk about a past work experience that shows your ability to achieve results with maximum impact.

Situational

9.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Discuss a time you contributed to innovation or embraced change in the workplace.

Behavioral

10.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. How do you manage ambiguity and complexity in your job?

Situational

11.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Share an experience from your past that demonstrates your ability to think and act strategically.

Situational

12.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Please share your perspective on the role of collaboration and teamwork as it relates to this position.

Management

13.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. As a manager, how have you nurtured and led team members to success?

Discovery

14.Are you proficient or fluent in any second languages? If so, what are they?

Situational

15.When have you experienced failure in the workplace, and how did you react?

Technical

16.What can we do to improve the UNICEF website?

Behavioral

17.Have you ever had a conflict with a co-worker or manager? How did you resolve the conflict?

Situational

18.How do you manage your workload so that you can meet tight deadlines?

Discovery

19.Tell me something unique about yourself that is not included on your resume.

Management

20.Think about a supervisor or manager who made a positive impression on you. In your opinion, what qualities and characteristics contributed to their success, and what did you learn from their management style?

Scenario

21.You have conducted prospect research on a potential new donor and determined they have a high giving capacity. Share your pitch to secure a meeting with this new partner.

Discovery

22.UNICEF is a global agency with presence in over 190 countries. What experience do you have working in the area of international aid?

Operational

23.UNICEF wants employees to have strong institutional knowledge in order to be able to spread awareness of the organization's work accurately. What is the difference between UNICEF and UNICEF USA?

Situational

24.Talk about a time you disagreed with a decision made by your manager or supervisor. How did you address this situation?

Situational

25.UNICEF offers a number of volunteer opportunities to support its diverse work around the world. Do you have experience recruiting volunteers? How would you recruit volunteers for UNICEF?

Discovery

26.About which area of UNICEF's work are you the most passionate?

Situational

27.How do you maintain strong relationships with international clients and/or co-workers?

Technical

28.Talk about your experience using data to assess need. How did this data contribute to actionable change?

Situational

29.Share a time you successfully met a challenging fundraising goal.

Discovery

30.Why do you want to work at UNICEF?

Situational

31.How do you believe employees can be constant advocates for UNICEF's mission?

Technical

32.UNICEF has a number of remote employees, interns, volunteers, partners, and clients. Discuss your familiarity with specific technology that aids in virtual communication.

Discovery

33.Policy and field research are critical in advancing UNICEF's global work and informing its advocacy efforts. Talk about your experience contributing to policy and/or field research.

Technical

34.UNICEF attracts a large number of followers on its social media accounts. How would you expand the reach of UNICEF's social media efforts?

Technical

UNICEF Mock Interview

Describe a time you had to explain a difficult or complex subject or concept to a coworker, employee, or stakeholder.

35UNICEF Interview Questions & Answers

1.How do you relate to the values of UNICEF professionally?

2.How can you incorporate UNICEF's AGORA resource in a role as manager or individual contributor?

3.Describe a time you had to explain a difficult or complex subject or concept to a coworker, employee, or stakeholder.

4.Describe a time you applied your technical knowledge and skills to resolve a situation.

5.Tell me about a time you had to implement actions steps towards a strategic plan objective.

6.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Discuss how you have demonstrated the ability to build and maintain relationships in your current or past positions.

7.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Share how you display self-awareness and ethical awareness in your work.

8.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Talk about a past work experience that shows your ability to achieve results with maximum impact.

9.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Discuss a time you contributed to innovation or embraced change in the workplace.

10.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. How do you manage ambiguity and complexity in your job?

11.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Share an experience from your past that demonstrates your ability to think and act strategically.

12.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Please share your perspective on the role of collaboration and teamwork as it relates to this position.

13.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. As a manager, how have you nurtured and led team members to success?

14.Are you proficient or fluent in any second languages? If so, what are they?

15.When have you experienced failure in the workplace, and how did you react?

16.What can we do to improve the UNICEF website?

17.Have you ever had a conflict with a co-worker or manager? How did you resolve the conflict?

18.How do you manage your workload so that you can meet tight deadlines?

19.Tell me something unique about yourself that is not included on your resume.

20.Think about a supervisor or manager who made a positive impression on you. In your opinion, what qualities and characteristics contributed to their success, and what did you learn from their management style?

21.You have conducted prospect research on a potential new donor and determined they have a high giving capacity. Share your pitch to secure a meeting with this new partner.

22.UNICEF is a global agency with presence in over 190 countries. What experience do you have working in the area of international aid?

23.UNICEF wants employees to have strong institutional knowledge in order to be able to spread awareness of the organization's work accurately. What is the difference between UNICEF and UNICEF USA?

24.Talk about a time you disagreed with a decision made by your manager or supervisor. How did you address this situation?

25.UNICEF offers a number of volunteer opportunities to support its diverse work around the world. Do you have experience recruiting volunteers? How would you recruit volunteers for UNICEF?

26.About which area of UNICEF's work are you the most passionate?

27.How do you maintain strong relationships with international clients and/or co-workers?

28.Talk about your experience using data to assess need. How did this data contribute to actionable change?

29.Share a time you successfully met a challenging fundraising goal.

30.Why do you want to work at UNICEF?

31.How do you believe employees can be constant advocates for UNICEF's mission?

32.UNICEF has a number of remote employees, interns, volunteers, partners, and clients. Discuss your familiarity with specific technology that aids in virtual communication.

33.Policy and field research are critical in advancing UNICEF's global work and informing its advocacy efforts. Talk about your experience contributing to policy and/or field research.

34.UNICEF attracts a large number of followers on its social media accounts. How would you expand the reach of UNICEF's social media efforts?

35.Do you have experience writing grant proposals?