UNICEF Mock Interview

Practice 35 UNICEF interview questions covering humanitarian values, global development, and child rights advocacy.

Question 4 of 35

Describe a time you applied your technical knowledge and skills to resolve a situation.

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Isaiah Swanson is a volunteer recruitment professional who has interviewed, trained, and supervised thousands of volunteers supporting dozens of nonprofit programs helping families in crisis, homebound seniors, and victims of natural disasters.

Since UNICEF is one of the world's largest international nonprofit organizations, technology is critical in maintaining communication and operating effectively across time zones. Share details of your technical knowledge and skills and a time you used them to effectively solve a problem.

Isaiah Swanson

"As a communications expert, I believe it is essential to stay up-to-date on current technology and digital trends to enable the organization to spread awareness of its work. A few months after I was hired at my current organization, I realized that we shared a name with a restaurant in a different state. People on social media were sharing a negative viral video of the restaurant and accidentally tagging us in their posts. Because of my expertise using social media, I was able to quickly un-tag the posts and craft unique posts addressing the matter on each of our social media accounts using a light-hearted tone. Not only did this smooth over the situation, but it also gained us more followers and even yielded some donations for us."

Isaiah Swanson

"During my years as an IT specialist, I have had to stay aware of technology updates, not only as a matter of professional necessity but also to continue to build knowledge and expertise. When I first started working with local nonprofits, I discovered a great need for technology training. As such, in my first position as IT Director, I immediately developed a staff training session to share my knowledge of updated technology and talk about how it could support program efficiency. Once I had staff buy-in, I was able to present a proposal for purchasing new laptops for social workers and a rotation for training them individually. When the board accepted my proposal, I purchased the laptops and completed the training, and we were able to save social workers hours every week they could devote to advocating for clients."

Isaiah Swanson

Explain how you stay up-to-date on rapidly-evolving technology. New technology can be used to improve best practices, and your answer to this question will emphasize your willingness to take initiative in this area.

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35UNICEF Interview Questions & Answers

Discovery

1.How do you relate to the values of UNICEF professionally?

Operational

2.How can you incorporate UNICEF's AGORA resource in a role as manager or individual contributor?

Situational

3.Describe a time you had to explain a difficult or complex subject or concept to a coworker, employee, or stakeholder.

Technical

4.Describe a time you applied your technical knowledge and skills to resolve a situation.

Situational

5.Tell me about a time you had to implement actions steps towards a strategic plan objective.

Situational

6.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Discuss how you have demonstrated the ability to build and maintain relationships in your current or past positions.

Behavioral

7.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Share how you display self-awareness and ethical awareness in your work.

Situational

8.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Talk about a past work experience that shows your ability to achieve results with maximum impact.

Situational

9.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Discuss a time you contributed to innovation or embraced change in the workplace.

Behavioral

10.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. How do you manage ambiguity and complexity in your job?

Situational

11.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Share an experience from your past that demonstrates your ability to think and act strategically.

Situational

12.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Please share your perspective on the role of collaboration and teamwork as it relates to this position.

Management

13.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. As a manager, how have you nurtured and led team members to success?

Discovery

14.Are you proficient or fluent in any second languages? If so, what are they?

Situational

15.When have you experienced failure in the workplace, and how did you react?

Technical

16.What can we do to improve the UNICEF website?

Behavioral

17.Have you ever had a conflict with a co-worker or manager? How did you resolve the conflict?

Situational

18.How do you manage your workload so that you can meet tight deadlines?

Discovery

19.Tell me something unique about yourself that is not included on your resume.

Management

20.Think about a supervisor or manager who made a positive impression on you. In your opinion, what qualities and characteristics contributed to their success, and what did you learn from their management style?

Scenario

21.You have conducted prospect research on a potential new donor and determined they have a high giving capacity. Share your pitch to secure a meeting with this new partner.

Discovery

22.UNICEF is a global agency with presence in over 190 countries. What experience do you have working in the area of international aid?

Operational

23.UNICEF wants employees to have strong institutional knowledge in order to be able to spread awareness of the organization's work accurately. What is the difference between UNICEF and UNICEF USA?

Situational

24.Talk about a time you disagreed with a decision made by your manager or supervisor. How did you address this situation?

Situational

25.UNICEF offers a number of volunteer opportunities to support its diverse work around the world. Do you have experience recruiting volunteers? How would you recruit volunteers for UNICEF?

Discovery

26.About which area of UNICEF's work are you the most passionate?

Situational

27.How do you maintain strong relationships with international clients and/or co-workers?

Technical

28.Talk about your experience using data to assess need. How did this data contribute to actionable change?

Situational

29.Share a time you successfully met a challenging fundraising goal.

Discovery

30.Why do you want to work at UNICEF?

Situational

31.How do you believe employees can be constant advocates for UNICEF's mission?

Technical

32.UNICEF has a number of remote employees, interns, volunteers, partners, and clients. Discuss your familiarity with specific technology that aids in virtual communication.

Discovery

33.Policy and field research are critical in advancing UNICEF's global work and informing its advocacy efforts. Talk about your experience contributing to policy and/or field research.

Technical

34.UNICEF attracts a large number of followers on its social media accounts. How would you expand the reach of UNICEF's social media efforts?

Technical

UNICEF Mock Interview

Describe a time you applied your technical knowledge and skills to resolve a situation.

35UNICEF Interview Questions & Answers

1.How do you relate to the values of UNICEF professionally?

2.How can you incorporate UNICEF's AGORA resource in a role as manager or individual contributor?

3.Describe a time you had to explain a difficult or complex subject or concept to a coworker, employee, or stakeholder.

4.Describe a time you applied your technical knowledge and skills to resolve a situation.

5.Tell me about a time you had to implement actions steps towards a strategic plan objective.

6.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Discuss how you have demonstrated the ability to build and maintain relationships in your current or past positions.

7.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Share how you display self-awareness and ethical awareness in your work.

8.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Talk about a past work experience that shows your ability to achieve results with maximum impact.

9.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Discuss a time you contributed to innovation or embraced change in the workplace.

10.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. How do you manage ambiguity and complexity in your job?

11.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Share an experience from your past that demonstrates your ability to think and act strategically.

12.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. Please share your perspective on the role of collaboration and teamwork as it relates to this position.

13.At UNICEF, our employees are guided by the eight competency areas detailed within our Competency Framework. As a manager, how have you nurtured and led team members to success?

14.Are you proficient or fluent in any second languages? If so, what are they?

15.When have you experienced failure in the workplace, and how did you react?

16.What can we do to improve the UNICEF website?

17.Have you ever had a conflict with a co-worker or manager? How did you resolve the conflict?

18.How do you manage your workload so that you can meet tight deadlines?

19.Tell me something unique about yourself that is not included on your resume.

20.Think about a supervisor or manager who made a positive impression on you. In your opinion, what qualities and characteristics contributed to their success, and what did you learn from their management style?

21.You have conducted prospect research on a potential new donor and determined they have a high giving capacity. Share your pitch to secure a meeting with this new partner.

22.UNICEF is a global agency with presence in over 190 countries. What experience do you have working in the area of international aid?

23.UNICEF wants employees to have strong institutional knowledge in order to be able to spread awareness of the organization's work accurately. What is the difference between UNICEF and UNICEF USA?

24.Talk about a time you disagreed with a decision made by your manager or supervisor. How did you address this situation?

25.UNICEF offers a number of volunteer opportunities to support its diverse work around the world. Do you have experience recruiting volunteers? How would you recruit volunteers for UNICEF?

26.About which area of UNICEF's work are you the most passionate?

27.How do you maintain strong relationships with international clients and/or co-workers?

28.Talk about your experience using data to assess need. How did this data contribute to actionable change?

29.Share a time you successfully met a challenging fundraising goal.

30.Why do you want to work at UNICEF?

31.How do you believe employees can be constant advocates for UNICEF's mission?

32.UNICEF has a number of remote employees, interns, volunteers, partners, and clients. Discuss your familiarity with specific technology that aids in virtual communication.

33.Policy and field research are critical in advancing UNICEF's global work and informing its advocacy efforts. Talk about your experience contributing to policy and/or field research.

34.UNICEF attracts a large number of followers on its social media accounts. How would you expand the reach of UNICEF's social media efforts?

35.Do you have experience writing grant proposals?