Starbucks Mock Interview

Practice 42 Starbucks interview questions covering customer service, teamwork, and the company's mission-driven culture.

WRITTEN BY RACHELLE ENNS

QUESTION 8 OF 42

Tell me about your experience working in the food industry.

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Prepare for scenario-based questions that Starbucks store managers rely on during interviews.

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42 Starbucks Interview Questions & Answers

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01 When was the last time you contributed to a team effort and what was your role? TEAMWORK 02 Have you ever helped someone else achieve a goal or better themselves? If so, how? TEAMWORK 03 How would your references describe you? DIRECT 04 What is your best personal trait? DIRECT 05 What are some of your weaknesses? DIRECT 06 Do you prefer working in a team environment or alone? TEAMWORK 07 How well do you handle customer complaints? CUSTOMER SERVICE 08 Tell me about your experience working in the food industry. DIRECT 09 How often are you late for your responsibilities, such as school or work? BEHAVIORAL 10 What do you know about Starbucks? DIRECT 11 Describe a time when you disliked company rules in your last job. SCENARIO BASED 12 How do you expect to make a difference at Starbucks? BEHAVIORAL 13 Where do you see yourself in five years? DIRECT 14 What would you do if a coworker asked you to lie for them or help them steal? TRUST 15 How would you deal with an angry customer while you were busy completing tasks? CUSTOMER SERVICE 16 Name your three best qualities. DIRECT 17 Tell me about a time when you went above and beyond for customer service? CUSTOMER SERVICE 18 Tell me about a time when you did not have enough time to complete all assigned tasks. How did you prioritize? PROBLEM SOLVING 19 Tell me about a time when you had to be a leader. How was the outcome? LEADERSHIP 20 What is your favorite item at Starbucks? DIRECT 21 Would you say that you are a sociable person? DIRECT 22 How often do you give an A+ effort while working? BEHAVIORAL 23 Why do you think you will like working at Starbucks? DIRECT 24 How can I trust you not to steal? TRUST 25 Would you like to be a manager at Starbucks? MANAGEMENT 26 Are you in interested in a Batista position? ~STARBUCKS 27 Would you be upset if a customer orders three drinks and leaves no tip? ~STARBUCKS 28 How do you make a latte? ~COMPETENCY 29 What is your definition of excellent customer service? ~STARBUCKS 30 Have you ever worked in a fast manner? ~STARBUCKS 31 How do you keep focused while doing an easy task? ~COMPETENCY 32 Tell me about a time when you worked a few hours straight, without a break? ~BEHAVIORAL 33 Why should we hire you? DIRECT 34 What would you do to help the community if you could do anything you wanted? COMPATIBILITY 35 How would you handle a rude customer? CUSTOMER SERVICE 36 In your opinion, what makes a great company? DIRECT 37 Describe to me your last manager. What did you like and dislike about their leadership style? MANAGEMENT 38 What do you know about Starbucks' mission? DIRECT 39 How knowledgeable are you about coffee? COMPETENCY 40 How knowledgeable are you about our food and beverage offerings? COMPETENCY 41 This Starbucks location tends to get quite busy, especially on weekday mornings. How would you handle a rush of customers? CUSTOMER SERVICE 42 What is your greatest strength and weakness as a barista? COMPETENCY

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Rachelle Enns

Written by Rachelle Enns

42 QUESTIONS & ANSWERS · STARBUCKS