What do you know about the Ritz-Carlton guest loyalty program?
Because the Ritz chain is a subsidiary of Marriott, they utilize the Marriott Bonvoy program for their rewards. Most hotels will have guest loyalty or rewards programs for regular customers. There are often different programs available for personal and business customers, and even corporate accounts. Before your interview, visit the Ritz-Carlton website and take note of the various offerings available to their most loyal customers. Talk to the interviewer about the perks and benefits that you noticed. You could also discuss the perks that excited you most.
"I was most impressed with the loyalty rewards and generous discounts offered by Ritz-Carlton when it came to the luxury spa services. I know that if I traveled as frequently as many of your guests do, I would greatly appreciate an offer of a spa discount to help me get some rest."
