QUESTION 19 OF 35
Ritz Carlton prides itself in providing safe and secure properties. What would you do if you encountered an unsafe condition?
Every hotel has a moral and legal duty to provide a safe environment for guests to enjoy. The interviewer needs to know that you will be very vigilant in providing this and that you understand the importance of protecting both the guests and the company. Respond with the utmost seriousness about this topic so that the hiring manager will understand your priorities.
"I have extensive experience in property management, and I know how important it is to protect our guests and the company. I would seek to correct any unsafe conditions that I found as quickly as possible to minimize any disruption to the guests. I think we have a moral duty to do this, and I can assure you I would take any matters like this quite seriously."
