The Ritz Carlton has very strict personal appearance standards. How comfortable are you with adhering to our standards of grooming and dress?

Appearances are everything when it comes to the guest services team of an upscale hotel. Before your interview, take a good look at the presentation of the staff at Ritz-Carlton and note what you see. Chances are, it would be your responsibility to ensure that everyone on your team arrives to work in the best shape possible. Express to the interviewer that you are comfortable having these types of conversations with your team and that you would strive to set an example of excellence in your grooming habits.