The Ritz Carlton generally prefers to hire individuals with some access to secondary education within the hospitality industry - travel and tourism, business administration, or something of the like. Walk the interviewer through your post-secondary education, discussing any specific coursework that may relate to this role. If you do not have formal education, you can refer to on-the-job training that you have received or even skills that you have acquired along the way that would help you succeed in this role with Ritz-Carlton.