Tell me about your experience in training and coaching others.
Coaching and training experience may not be required for this role, but they are abilities that are always valued by an employer. The reason why the Reckitt interviewer asks about your experience in training and coaching others is to assess your leadership and communication skills. As a potential employee, they need to know if you can guide and mentor others effectively. They may also want to know if you have the patience and willingness to teach others, as this is a valuable trait in the workplace. Overall, it is important to showcase your experience in this area and demonstrate your ability to lead and inspire others. Briefly explain the experience you have with training and coaching in the workplace.
"I have always enjoyed the opportunity to teach or mentor my colleagues. For example, last month our company introduced a new module in our SAP system, and I could see that one of our team members was having some trouble with the new module. I was familiar with it already, so I offered to help him. We spent his lunch hour for the next three days working on it. He eventually perfected his interaction with the module, and he's now teaching others."
"Absolutely. I have been tasked with leading a small team in my two previous roles. I have worked on everything from appointment-setting and overcoming objections to price negotiations with those respective teams. What's more, I always look for an opportunity to connect with new team members. I always invite them out for coffee so they have a friendly face in the office and know that I can be a resource for them. I was promoted from their role, so I am always happy to share how I did it on such a fast timeline and what I've found effective that can help them be a change-maker in the company, too."
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