Can you give me an example of a time you showed initiative without being asked?
Frito-Lay states that they are looking for "honesty, a passion for results, and exceptional teamwork and collaboration" in their candidates. Al Carey was the former CEO of Frito-Lay until he retired only a few years ago. One of the things he credited the company's growth and success to was what he called the speed of trust, which he defined as trusting his employees to collaborate and contribute while eliminating the bureaucracy impeding them from doing so. "The single greatest contributor has been the speed of trust. When you trust each other, there is no need for all the extra bureaucracy. It can allow you to move directly to decisions quicker."
"I noticed the numbers were off on a shipment I delivered to a customer. They had ordered 30 cases, and we were only delivering 25. When I made the delivery, I let the customer know we would deliver the additional cases the next day and called my manager to find out what went wrong. My manager and the client appreciated my sense of urgency and my ability to take action after that observation."
"I often find myself taking the initiative without being asked. This will include training staff members on a new procedure, calling customers to follow up on their orders, or taking random inventory counts."
Showcase your leadership potential by sharing your willingness and ambition to do the right thing and support your teammates without waiting to be asked to do so. Let your interviewer know that you are willing to do whatever it takes to help and that you are a clutch player and always aiming to develop and grow. Showcase your willingness to step outside of your comfort zone. There is always an opportunity to be proactive in your approach to your work and take action before anyone has the chance to ask you first.
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