BHP Billiton Mock Interview
Practice 35 BHP Billiton interview questions covering safety culture, operational excellence, and mining industry expertise.
Question 22 of 35
Integrity is a charter value at BHP. When have you shown great integrity at work?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
One of their charter values is integrity, which they define as doing what is right and doing what they say they will do. In other words, they believe if you have integrity, you will always be true to your word and follow through on your commitments. There is an old adage that says true character is what you do when no one is around. So spend adequate time exploring their website and their charter values to ensure you're successful in aligning your core values with theirs.
Their charter values are sustainability, integrity, respect, performance, simplicity, and accountability. Sustainability - Putting health and safety first, being environmentally responsible, and supporting our communities. Integrity - Doing what is right and doing what we say we will do. Respect - Embracing openness, trust, teamwork, diversity, and relationships that are mutually beneficial. Performance - Achieving superior business results by stretching our capabilities. Simplicity - Focusing our efforts on the things that matter most. Accountability - Defining and accepting responsibility and delivering on our commitments.
"In my last position, I was responsible for the cash deposit on a daily basis. There was never a discrepancy in the four years that I worked there. I best show my integrity by being a consistently reliable employee."
"I show great integrity in all that I do. It's important in this industry, to be honest and allow people to know what to expect from you. Being a person of integrity is very important to me."
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Anonymous Answer
Recently was working with a public customer who has asked was interested in a burner upgrade for their boiler and needed help to justify the expense of new equipment.
We have a good relationship with this customer. We agreed to do the assessment and found that their burner was working adequately and that some minor changes to instrumentation and controls could eliminate the need for a new burner system. The cost of a burner system is nearly ¾ of a million dollars on multiple units so there is some benefit in us taking this work on compared to the small changes they required. The chief steam engineer asked us to “get creative” with the data to help move the project forward.
In the end, we refused to quote the new burner system as the costs couldn’t be justified. They will likely find someone to do the work for them but they will never recoup the costs of doing that project to justify the expenses and there is a good chance there will be some hard questions to answer. I believe that we’ll be better served to foster long-term relationships with the customer rather than chasing short-term wins.
Marcie's Feedback
Excellent! This is a strong answer. You've used the STAR method nicely to show that you are full of integrity. Just be sure to emphasize your individual role in refusing to 'get creative' so the interviewer knows that you specifically made the right/ethical call (not someone else). Good job!
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