Interviews Questions by Career
Interviews Questions by Company
Interviews Questions by Topic
Get Started
Interview Coach 1:1
Gain the confidence you need by asking our professionals any interview scenario, question, or answer you are unsure about.
Let Us Review Your Answers
Our interviewing professionals will gladly review and revise any answer you send us. Allowing you to craft perfect responses for your next job interview.
Interview Questions by Topic
Interview Questions by Career
Interview Questions by Company

Johnson Matthey Interview
Questions

30 Questions and Answers by Rachelle Enns

Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.
Job Interviews     Companies     Products     Metals And Mining    
Question 1 of 30
Tell me about the most challenging problem you have encountered in your professional career.
View Answers
How to Answer
Everyone has had their share of challenges in their career. The interviewer knows that you are not perfect; however, they need to know that you can professionally overcome work-related roadblocks.

Maybe you had a significant project that almost went sideways. Perhaps you had a conflict in the workplace that you could have handled more professionally. Explain your approach to resolving the issue and be sure to highlight the steps you took to reach that resolution.
1000s of Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Suggested
Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
Answer Examples
1.
Tell me about the most challenging problem you have encountered in your professional career.
Everyone has had their share of challenges in their career. The interviewer knows that you are not perfect; however, they need to know that you can professionally overcome work-related roadblocks.

Maybe you had a significant project that almost went sideways. Perhaps you had a conflict in the workplace that you could have handled more professionally. Explain your approach to resolving the issue and be sure to highlight the steps you took to reach that resolution.

Rachelle's Answer #1
"The most challenging problem I have encountered in my professional career was with my most recent employer. I had an incredibly important project that made up the majority of my annual budget. The client was challenging to work with as he was rarely available for comment, due to extensive international travel. I needed this deal to work out so, for the 6-month span of the project, I made my work hours reflect his time zone. This allowed us to communicate via Skype on a daily basis. This meant a fair share of late night and early morning calls for me! It was a sacrifice; however, I would do it again. I understand that sacrifices need to be made for successful outcomes to happen."
Rachelle's Answer #2
"The most challenging problem that I encountered in my career was when my former company experienced a major merger. It was a lot to adjust to but, after some time, I was able to get a good pace again."
2.
How do you define success?
What does success mean to you? Tell the interviewer how you see success and be sure to tie your answer into the success that you plan to bring to this particular position, should you be offered the role with Johnson Matthey, Inc..

Rachelle's Answer #1
"I define success by my ability to reach the goals that are set out for me. On a personal level, the things I wish to achieve in my life. On a work level, the targets that are set out for me as well as the professional development that I seek."
Rachelle's Answer #2
"I define success by what we achieve as a team. The project, as a whole, needs to deliver on expectations before I consider the job a success."
3.
Give me an example of a time when your communication style helped you to be a more effective leader.
Everyone has their style of communication. Whatever your style, show the interviewer that it is useful. Your response should demonstrate your ability to articulate constructive criticism, encourage your team, or relay policy changes in a way that makes them exciting!

Rachelle's Answer #1
"I gave my employee some negative feedback because he appeared to be slacking off on the job. Rather than telling him, I thought he was lazy; I said, 'I've noticed that it's been taking longer for you to turn in those reports. What's going on? Is there anything I can do?' I always start by asking questions instead of making accusations. He was very appreciative and told me how he was struggling with motivation. I asked him what would motivate him and we were able to find a solution that worked for both of us."
Rachelle's Answer #2
"I love to play to other's strengths. Everyone communicates differently, so I am sure always to send written as well as give verbal communication. Usually, that looks like a small, informal huddle outlining our topic or concern and I follow that up with a quick email detailing the discussion. This way the team hears and reads all expectations. Also, it allows for those who are vocal to share in a group setting as well as allows for the quieter few to ask their questions in the privacy of an email."
4.
How has your current job changed over the years?
The interviewer wants to know more about your career progression. Additional responsibilities, promotions, and changes in the title all indicate that you were competent and successful in your role.

Take some time to highlight any successes for the interviewer. This question gives you an opportunity to go more in-depth about how your role has evolved. If nothing has changed much over the past couple of years in your position, focus on what you have learned. Are you better at managing teams now that you have gone from supervising one to five people? Are you exceptionally good with problem-solving now that you've learned to troubleshoot IT related problems? Talk about how the changes in your job have taught you new skills and helped you develop the ones you already have.

Rachelle's Answer #1
"When I initially started my job four years ago I was a junior level operator. Today, I am responsible for leading a team of 8 operators. My role does not look the same at all, and I am thankful for the growth opportunity that my current company has offered me. In addition to the change in leadership responsibilities, I have also enjoyed two major promotions. I attribute this to hard work and dedication."
Rachelle's Answer #2
"Change is a constant for me in my current company. I am given new responsibilities quite regularly which include training new employees, hosting lunch and learns, and writing a new policy. The pace of growth is complementary to my career goals."
5.
In your opinion, why is our industry a fundamental one?
Employees who see value in their company, and industry, are going to be happier and stay longer. The interviewer is looking for your opinion on why the metals and mining industry is an important one. Show the interviewer that, if hired by Johnson Matthey, Inc., you would have a sense of pride in what they do.

Rachelle's Answer #1
"I strongly believe that the metals and mining industry provides an excellent boost in the economy; especially in those regions and states where mining activity is concentrated. Minerals and metals are what make nearly everything we have so without this type of mining, many of the products we know and love would not exist."
Rachelle's Answer #2
"I believe the biggest reason why mining is necessary is that minerals and metals can rarely be substituted for anything. They are vital to our everyday lives. If mining stopped, we would not have other resources for some of the most important things we use every day."
6.
What sources do you look to when you need to solve a complicated problem?
The interviewer wants to know that you can think outside the box, or even ask for help when you are stuck on a complicated problem.

Maybe you look to a mentor or boss for advice. Perhaps you have handbooks, manuals and systems you turn to for help. Offer some relevant examples based on your industry. If you work in the medical field, you may turn to textbooks, online research, colleagues or even patient's history to find the right solution. If you work in customer service, you may ask the customer what they need to find the best way to solve the problem.

Show the interviewer that you are knowledgeable and equipped to handle these types of scenarios.

Rachelle's Answer #1
"When faced with a complicated problem, I will look to the resources that my current company has provided me. The answer is almost always in there. If it's more of a moral dilemma vs. a knowledge-based dilemma, I will ask my supervisor for his thoughts and opinion since I value him as a mentor and expert in our industry."
Rachelle's Answer #2
"If there's a complicated problem, I'll write out what I think the possible solutions would be, and make a note of what my gut tells me to do. Then, I will weigh those potential solutions against one another and list the complications that may arise as a result of each choice. Also, I am always open to input or suggestions from those with more experience than I and look to my mentors, their experience, and the training resources, as well as potentially talk the problem out with coworkers or my boss."
7.
Considering your background is in an industry different from Johnson Matthey, what skills and characteristics do you have that qualify you for this industry?
There are many ways that you can be a fit for a position, even though you do not come with direct industry experience. Think about the variety of skills that you have and how those can benefit Johnson Matthey, Inc., despite the industry background you may have. These are your transferable skills, and they can include sales abilities, customer service experience, and software capabilities.

Rachelle's Answer #1
"Although my background is not in the metals and mining industry, I have worked with many clients who have been in your industry. I bring excellent transferable skills that qualify me for this position. These skills include my advanced abilities in Excel, my outstanding cold-calling abilities as well as my proven background in team leadership."
Rachelle's Answer #2
"Here are some transferable skills that could qualify you to work in the metals and mining industry:

- Conflict Resolution
- Time Management
- Project Management
- Hiring and Onboarding
- Supervising Others
- Presentation Giving
- Advising"
8.
What decisions did you routinely make in your last position?
The interviewer would like to know more about the types of decisions you are accustomed to making in the workplace. The way you answer this questions will give them a good idea of your level of experience, seniority, and ability to handle the decision-making requirements in this possible position.

If the job you are interviewing for requires you to be decisive and quick on your feet, you will need to be able to provide examples of how you have done these things in the past. If you worked in tech support, you faced problems that you needed to find solutions for on a regular basis. If you worked as a sales rep, you might have been required to know how to negotiate and make decisions on prices and benefits you can give your customers.

You may have faced with decisions that became so routine you didn't think twice! Refer to these types of decisions and be sure to highlight how these types of decisions have prepared you for a role like this one.

Rachelle's Answer #1
"In my previous position I was quite often required to make decisions on staff scheduling as well as hiring and terminating. I feel that role prepared me quite well for a position like this one. I have well-honed decision-making skills and my intuition, when it comes to hiring, has been elevated."
Rachelle's Answer #2
"I regularly made decisions regarding pricing and discounts for customers. I had a standard set of criteria that I created, and I tried to let that guide me for consistency."
9.
If you had a co-worker call in sick and you were asked to take over their project requiring overtime from you, how would you react? Where do you draw the line when it comes to being a team player?
Show your confidence to your interviewer by explaining your willingness to be part of the team and not being afraid to pick up the slack when needed, but make sure you don't allow someone to take advantage of you.

Rachelle's Answer #1
"I will always choose to be a team player. If I had a co-worker call in sick, I would take over what I could. The only time I would draw the line would be if I felt I was being taken advantage of for some reason. For example, if they were purposefully being inefficient and expecting me to pick up the slack. For the sake of the company, I am always willing to go above and beyond the expectations."
Rachelle's Answer #2
"Teamwork is important to me, and I am always willing to go above and beyond the call of duty for the good of the organization for which I work. So long as I am not being taken advantage of, then I will happily step in to assist."
10.
What steps do you take when you have to make an immediate decision and you do not feel you have all the relevant or necessary information?
Knowing how to look for the right information and where to look when the clock is ticking is what makes you a problem solver! Walk the interviewer through your process of seeking out the relevant information you need to make that quick decision. Explain the steps to give the interviewer a clear picture of your thought process.

Rachelle's Answer #1
"I have a pretty routine process I follow to make quick decisions. I weigh the pros and cons and come up with a solution that makes the most sense. Next, I ask the opinion of someone I trust to see what they think. Even though I trust my decision-making ability, I still think it's important to get a second opinion when it comes to situations involving money or if it could make a significant impact on others."
Rachelle's Answer #2
"I am an organized individual, so I do have a checklist that I follow for all policy related decisions and changes. If I do not have all necessary information, I can usually find it in our company resource database."
11.
When have you made a mistake delegating tasks to your team members?
Being able to delegate to your team correctly is a critical part of successful management. Talk to the interviewer about a time that you have appointed in error. Be sure to discuss how you repaired the mistake.

Rachelle's Answer #1
"Earlier in my career I would delegate tasks at random, thinking that everyone had the skills to complete any company-related task. I found that these employees would procrastinate on these tasks if they seemed overwhelming or if they did not understand them. After a bit of time, and some learning, I began to delegate based on personality type and skill-set. This method proved to be much more effective, and I follow this delegation style to this day."
Rachelle's Answer #2
"I am usually cautious when delegating tasks because putting the wrong person in the wrong function can be a dangerous, and expensive, mistake. A few years ago I put an employee on the incorrect piece of machinery, thinking that he was certified in operating that bit of equipment. I am now sure to double check credentials before delegating."
12.
Integrity is a key value at Johnson Matthey. When have you shown great integrity at work?
Integrity is best displayed through honesty and consistent moral values. Talk to the interviewer about the ways that you show your integrity in the workplace.

Rachelle's Answer #1
"In my last position, I was responsible for the cash deposit on a daily basis. There was never a discrepancy, in the four years that I worked there. I best show my integrity by being a consistently reliable employee."
Rachelle's Answer #2
"I show great integrity in all that I do. It's important in this industry, to be honest, and allow people to know what to expect from you. Being a person of integrity is very important to me."
13.
How often do you discuss work with your colleagues in order to think up new systems and styles of working?
Do you use your creative mind with your colleagues to discuss ideas and systems in the workplace? Talk to the interviewer about how you have used creative thinking in the workplace.

Rachelle's Answer #1
"I have a policy with my team that if they have an innovative and helpful idea they can bring it to me at any time. If my team members' idea or system is something that I think could work, we then create a plan together to present it to our head office. This policy has generated some compelling ideas in our office over the past three years including a work-share program and some health and safety initiatives."
Rachelle's Answer #2
"I think it is important to discuss work with colleagues in a collaborative nature to encourage all types of ideas to come forth. Often, when people put their heads together, they will create something better than something one individual could have done alone."
14.
Strong communication skills are important for any role with Johnson Matthey. Rate your communication skills from 1-10.
On a scale of 1-10, how skilled are you in communication? Discuss with the interviewer why you chose that particular rating for yourself. Be sure to highlight that your exceptional communication skills will make you a success in this role with Johnson Matthey, Inc.!

Rachelle's Answer #1
"I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. My current supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team will let me know if I need to clarify anything. I look forward to bringing my strong communication skills to Johnson Matthey, Inc.."
Rachelle's Answer #2
"I will rate myself an eight because I value communication but, just like most people, I have things to learn. Some ways that I ensure clear communication are by utilizing multiple methods of delivering messages, and I give ample time for questions before implementing changes."
15.
We are looking for a long term fit at Johnson Matthey. Where do you see yourself five years from now?
It's impossible to know where you will be in 5 years but does assure the interviewer that, given all possible circumstances, you could see yourself as a long-term fit for their position.

Rachelle's Answer #1
"Ideally, five years from now, I would love to see myself growing into a more prominent leadership role within your organization. My career interests align very nicely with your company's goals which helps me to see a great long-term fit here."
Rachelle's Answer #2
"In 5 years I would like to be seen as an authority in our industry. I would like to be well-connected and trusted when it comes to my work here."
More Interview Q&As
Explore expert tips and resources to be more confident in your next interview.
Behavioral
Common
Phone
Tough
Leadership
All Interview Topics
All Career Q&As
30 Johnson Matthey Interview Questions
Win your next job by practicing from our question bank. We have thousands of questions and answers created by interview experts.
Interview Questions
  1. Tell me about the most challenging problem you have encountered in your professional career.
  2. How do you define success?
  3. Give me an example of a time when your communication style helped you to be a more effective leader.
  4. How has your current job changed over the years?
  5. In your opinion, why is our industry a fundamental one?
  6. What sources do you look to when you need to solve a complicated problem?
  7. Considering your background is in an industry different from Johnson Matthey, what skills and characteristics do you have that qualify you for this industry?
  8. What decisions did you routinely make in your last position?
  9. If you had a co-worker call in sick and you were asked to take over their project requiring overtime from you, how would you react? Where do you draw the line when it comes to being a team player?
  10. What steps do you take when you have to make an immediate decision and you do not feel you have all the relevant or necessary information?
  11. When have you made a mistake delegating tasks to your team members?
  12. Integrity is a key value at Johnson Matthey. When have you shown great integrity at work?
  13. How often do you discuss work with your colleagues in order to think up new systems and styles of working?
  14. Strong communication skills are important for any role with Johnson Matthey. Rate your communication skills from 1-10.
  15. We are looking for a long term fit at Johnson Matthey. Where do you see yourself five years from now?
  16. Every step counts for a successful project so at Johnson Matthey we prefer to hire those who come highly trained. Do you have any post-secondary education related to project management or environmental affairs?
  17. Johnson Matthey is committed to transparency, whether that means full disclosure to our board, the government, or audit committee. Do you consider yourself a transparent and honest individual?
  18. At Johnson Matthey we understand that our industry can be a volatile one. In your opinion, what is the outlook for the metals and mining industry in the next year?
  19. Johnson Matthey seeks to hire those who are up to date on the industry. Our industry is a competitive one with policy changing frequently. How do you keep up with industry trends and policy changes?
  20. At Johnson Matthey we put safety first when it comes to our employees and the handling of our products. How important is safety to you?
  21. At Johnson Matthey we take every step possible to be a leader in our industry. In your opinion, who are our competitors and what sets us apart from them?
  22. What do you know about corporate governance practices in the metals and mining industry?
  23. Social responsibility is important to us. In your opinion, what is the best environmental effort Johnson Matthey has launched in the past 3 years?
  24. How do you like to be recognized for your accomplishments?
  25. Do you consider yourself a patient person? How do you increase your patience level in challenging situations?
  26. Johnson Matthey likes to bring out the best in our employees. What type of manager brings out the best in you?
  27. We believe in giving Johnson Matthey employees honest, open, and regular feedback. What feedback did you receive at your last job?
  28. What is your personal mission statement?
  29. What is your current salary?
  30. Are you applying for any other jobs?
Disclaimer
Our interview questions and answers are created by experienced recruiters and interviewers. These questions and answers do not represent any organization, school, or company on our site. Interview questions and answer examples and any other content may be used else where on the site. We do not claim our questions will be asked in any interview you may have. Our goal is to create interview questions and answers that will best prepare you for your interview, and that means we do not want you to memorize our answers. You must create your own answers, and be prepared for any interview question in any interview.
Learn more about what we believe >
Read our Terms of Use for more information >