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Glencore Australia Pty Ltd Interview
Questions

30 Questions and Answers by
Rachelle is a job search expert, career coach, and headhunter
who helps everyone from students to fortune executives find success in their career.

Question 1 of 30

How has your current job changed over the years?

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Glencore Australia Pty Ltd Interview Questions

  1. 1.

    How has your current job changed over the years?

      The interviewer wants to know more about your career progression. Additional responsibilities, promotions, and changes in the title all indicate that you were competent and successful in your role.

      Take some time to highlight any successes for the interviewer. This question gives you an opportunity to go more in-depth about how your role has evolved. If nothing has changed much over the past couple of years in your position, focus on what you have learned. Are you better at managing teams now that you have gone from supervising one to five people? Are you exceptionally good with problem-solving now that you've learned to troubleshoot IT related problems? Talk about how the changes in your job have taught you new skills and helped you develop the ones you already have.

      Rachelle's Answer

      "When I initially started my job four years ago I was a junior level operator. Today, I am responsible for leading a team of 8 operators. My role does not look the same at all, and I am thankful for the growth opportunity that my current company has offered me. In addition to the change in leadership responsibilities, I have also enjoyed two major promotions. I attribute this to hard work and dedication."

      Rachelle's Answer

      "Change is a constant for me in my current company. I am given new responsibilities quite regularly which include training new employees, hosting lunch and learns, and writing a new policy. The pace of growth is complementary to my career goals."

  2. 2.

    In your opinion, why is our industry a fundamental one?

      Employees who see value in their company, and industry, are going to be happier and stay longer. The interviewer is looking for your opinion on why the metals and mining industry is an important one. Show the interviewer that, if hired by Glencore Australia Pty Ltd, you would have a sense of pride in what they do.

      Rachelle's Answer

      "I strongly believe that the metals and mining industry provides an excellent boost in the economy; especially in those regions and states where mining activity is concentrated. Minerals and metals are what make nearly everything we have so without this type of mining, many of the products we know and love would not exist."

      Rachelle's Answer

      "I believe the biggest reason why mining is necessary is that minerals and metals can rarely be substituted for anything. They are vital to our everyday lives. If mining stopped, we would not have other resources for some of the most important things we use every day."

  3. 3.

    Social responsibility is important to us. In your opinion, what is the best environmental effort Glencore Australia Pty Ltd has launched in the past 3 years?

      The interviewer wants to see that you have a keen interest in what they do at Glencore Australia Pty Ltd and that you're up to date on their latest company news and efforts.

      Visit the Glencore Australia Pty Ltd website or Google the company name to see what you can find in regards to their latest environmental efforts. Keep your answer brief and complimentary. It's okay to ask the interviewer some questions on their environmental initiatives as well. This inquiry could be a great way to start a meaningful conversation.

      Rachelle's Answer

      "I like that Glencore Australia Pty Ltd takes social and environmental responsibility so seriously. In my opinion, the best environmental effort that this organization has made in the last few years would be the mine land restoration program that you rejuvenated in 2015. Which environmental effort are you most proud of?"

      Rachelle's Answer

      "Your organization has many great efforts focused on environmental sustainability. I would say that the most impressive efforts I have seen from your organization are the reduction of your energy and water consumption while maintaining a focus on minimizing land disturbance."

      Anonymous Answer

      "Glencore has invested millions of dollars in protecting and treating environment such as air quality, water treatment, dust management, future environment. Also, Glencore has rehabilitated old mines to graze cattle. Recycling these areas for the community is great."

      Rachelle's Answer

      Fantastic answer! You show the interviewer that you are engaged and have done your research.

      "Glencore has invested millions of dollars in protecting and treating environmental issues such as air quality, water treatment, dust management, and future environmental efforts. Also, I know that Glencore has rehabilitated old mines for cattle grazing. Rehabilitating these rural areas is important for our communities to flourish."

      Was this answer helpful? Yes or No
  4. 4.

    Considering your background is in an industry different from Glencore Australia Pty Ltd, what skills and characteristics do you have that qualify you for this industry?

      There are many ways that you can be a fit for a position, even though you do not come with direct industry experience. Think about the variety of skills that you have and how those can benefit Glencore Australia Pty Ltd, despite the industry background you may have. These are your transferable skills, and they can include sales abilities, customer service experience, and software capabilities.

      Rachelle's Answer

      "Although my background is not in the metals and mining industry, I have worked with many clients who have been in your industry. I bring excellent transferable skills that qualify me for this position. These skills include my advanced abilities in Excel, my outstanding cold-calling abilities as well as my proven background in team leadership."

      Rachelle's Answer

      "Here are some transferable skills that could qualify you to work in the metals and mining industry:

      - Conflict Resolution
      - Time Management
      - Project Management
      - Hiring and Onboarding
      - Supervising Others
      - Presentation Giving
      - Advising"

  5. 5.

    Integrity is a key value at Glencore Australia Pty Ltd. When have you shown great integrity at work?

      Integrity is best displayed through honesty and consistent moral values. Talk to the interviewer about the ways that you show your integrity in the workplace.

      Rachelle's Answer

      "In my last position, I was responsible for the cash deposit on a daily basis. There was never a discrepancy, in the four years that I worked there. I best show my integrity by being a consistently reliable employee."

      Rachelle's Answer

      "I show great integrity in all that I do. It's important in this industry, to be honest, and allow people to know what to expect from you. Being a person of integrity is very important to me."

  6. 6.

    What is your current salary?

      A potential employer will often base their offer on your current salary. You should be transparent about your most recent earnings and be prepared to back up any salary requests.

      Rachelle's Answer

      "I am currently earning a base salary of $78,000 plus a car allowance of $900/month and health benefits. I am looking for a competitive salary in my next position."

      Rachelle's Answer

      "I am currently making $100,000 per year with two bonus opportunities. I am looking for compensation that is aligned with the role and provides an opportunity for growth."

  7. 7.

    At Glencore Australia Pty Ltd we put safety first when it comes to our employees and the handling of our products. How important is safety to you?

      Assure the interviewer that you are as concerned about safety as they are. In which ways do you put safety first? Talk about the importance of security in the workplace.

      Rachelle's Answer

      "One of the reasons why Glencore Australia Pty Ltd stands out to me as a potential employer, is your dedication to workplace safety. I feel that safety should be the number one consideration in this industry. It determines employee engagement, company profitability, and ensures a strong industry reputation."

      Rachelle's Answer

      "Safety is of utmost importance to me! I take regular precautions in the workplace, and I continue to attend safety training while keeping my tickets and certifications valid."

  8. 8.

    What do you know about corporate governance practices in the metals and mining industry?

      The interviewer wants to understand the depth of your experience and knowledge when it comes to rules of engagement in the metals and mining industry. Show the interviewer that you have exposure to corporate governance but avoid giving a long-winded answer. Briefly state the level of exposure you have had with each industry related company on your resume.

      Rachelle's Answer

      "Corporate rules and practices were governed heavily in my last three positions. In all three positions, our Board of Directors created Corporate Governance guidelines that strongly supported the integrity of our operations. I believe Corporate Governance practices always need to be in line with the stockholders' best interests. Corporate Governance should also provide oversight of the company's accounting and financial reporting processes."

      Rachelle's Answer

      "As I am new to this industry, I do not have a vast amount of knowledge when it comes to corporate governance. With that said, I have started to study these, using government websites as a resource. If you have any suggestion for me on what to study, I am very open to suggestions."

      Anonymous Answer

      "I don't know about it. But I am willing to learn new things about the mining industry. Do you have any suggestion for me to broaden my knowledge about it?"

      Rachelle's Answer

      Try thinking about how your past work history could relate to the mining industry. To say you don't know anything would leave a negative impression on the interviewer. I have a suggested edit, below.

      "I have started reading some articles on the mining industry; however, I have a lot to learn. I am eager to know more so if you have any recommended resources, I am open to suggestions."

      Was this answer helpful? Yes or No
  9. 9.

    Every step counts for a successful project so at Glencore Australia Pty Ltd we prefer to hire those who come highly trained. Do you have any post-secondary education related to project management or environmental affairs?

      Assure the interviewer that you come equipped with the knowledge level appropriate for this position. If you do not have a post-secondary education, then be sure to make a statement regarding your ability to perform the tasks required of you for this role with Glencore Australia Pty Ltd.

      If you have project management or environmental related post-secondary education: "I am PMP Certified from the Project Management Institute. In addition to this certification, I also possess a degree in Business Management from Strayer University. These education related successes have helped me to learn more about multitasking during complex projects, anticipate product needs, and put safety at the forefront of a project."

      Rachelle's Answer

      "I am PMP Certified from the Project Management Institute. In addition to this certification, I also possess a degree in Business Management from Strayer University. These education related successes have helped me to learn more about multitasking during complex projects, anticipate product needs, and put safety at the forefront of a project."

      Rachelle's Answer

      "If you do not have project management or environmental related post-secondary education: "My formal education related to environmental affairs is limited; however, I bring 15 solid years' experience in the industry. My knowledge level is healthy, and I am confident in my ability to surpass your expectations."

  10. 10.

    Strong communication skills are important for any role with Glencore Australia Pty Ltd. Rate your communication skills from 1-10.

      On a scale of 1-10, how skilled are you in communication? Discuss with the interviewer why you chose that particular rating for yourself. Be sure to highlight that your exceptional communication skills will make you a success in this role with Glencore Australia Pty Ltd!

      Rachelle's Answer

      "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. My current supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team will let me know if I need to clarify anything. I look forward to bringing my strong communication skills to Glencore Australia Pty Ltd."

      Rachelle's Answer

      "I will rate myself an eight because I value communication but, just like most people, I have things to learn. Some ways that I ensure clear communication are by utilizing multiple methods of delivering messages, and I give ample time for questions before implementing changes."

  11. 11.

    How often do you discuss work with your colleagues in order to think up new systems and styles of working?

      Do you use your creative mind with your colleagues to discuss ideas and systems in the workplace? Talk to the interviewer about how you have used creative thinking in the workplace.

      Rachelle's Answer

      "I have a policy with my team that if they have an innovative and helpful idea they can bring it to me at any time. If my team members' idea or system is something that I think could work, we then create a plan together to present it to our head office. This policy has generated some compelling ideas in our office over the past three years including a work-share program and some health and safety initiatives."

      Rachelle's Answer

      "I think it is important to discuss work with colleagues in a collaborative nature to encourage all types of ideas to come forth. Often, when people put their heads together, they will create something better than something one individual could have done alone."

  12. 12.

    Glencore Australia Pty Ltd seeks to hire those who are up to date on the industry. Our industry is a competitive one with policy changing frequently. How do you keep up with industry trends and policy changes?

      The interviewer is seeking for proof that you have a genuine interest in their particular industry. When you have a real interest in a topic, you will spend time dedicating yourself to grow your knowledge base.

      Discuss with the interviewer a couple of ways that you keep yourself updated on industry trends and policy changes. It's also a great idea to ask the interviewer about the ways they keep prefer to stay on top of industry topics. You never know what other resources are out there and you may learn something new!

      Rachelle's Answer

      "There are many great resources dedicated to the metals and mining industry. At the moment, my favorite resource is miningmagazine.com. I visit their website frequently and also subscribe to their blog. What is your favorite resource for industry related news?"

      Rachelle's Answer

      "I subscribe to a variety of print, and online, publications such as Mines to Markets, Mining Global and Cobalt News. Could you share with me some of your favorite resources? I always like to learn about new industry resources."

      Anonymous Answer

      "I have facebook and Linkedln accounts. I am currently following a lot of pages related to mining. I always read their posts, and also I have a couple of friends currently working in the mining industry. I keep contacting them to ask questions about the industry."

      Rachelle's Answer

      It sounds like you utilize a nice range of resources to keep up to date on the mining industry. Try adding in specifics where possible. I have provided an example, below.

      "I currently follow informative mining-related pages on Facebook and LinkedIn, such as (A), (B), and (C) and read their posts regularly. Also, I have a couple of friends who work in the mining industry. I am in contact with them when industry-related questions come up."

      Was this answer helpful? Yes or No
  13. 13.

    At Glencore Australia Pty Ltd we understand that our industry can be a volatile one. In your opinion, what is the outlook for the metals and mining industry in the next year?

      The interviewer wants to see that you have a keen interest in the industry and that you are up to date on some of the challenges and wins that Glencore Australia Pty Ltd may be facing. You do not need to give an incredibly long and drawn out answer but be sure to highlight a couple of interesting points.

      Wrap up your response by asking the interviewer their personal opinion on the outlook for the industry. This question from you could start an insightful and helpful conversation

      Rachelle's Answer

      "I read in an article a short time ago that mining was one of 2016's best performing sectors despite a slow start to the year. Citi analysts are predicting another solid year. How do you feel the outlook will be for this industry in the years to come?"

      Rachelle's Answer

      "Although the prices for many commodities have declined over the years, I feel that we will be bouncing back again very soon. According to the Financial Post, 2018 is going to be a solid year for the metals and mining industry."

  14. 14.

    At Glencore Australia Pty Ltd we take every step possible to be a leader in our industry. In your opinion, who are our competitors and what sets us apart from them?

      It is incredibly important to research the company before your interview. You should learn who the company's competitors are. Discuss your findings with the interviewer and be sure to speak highly of Glencore Australia Pty Ltd while answering this question.

      Rachelle's Answer

      "I have researched Glencore Australia Pty Ltd and see that you truly are an industry leader in the metals and mining arena. From my research, I believe what sets you apart is your incredible dedication to safety, and to the environment."

      Rachelle's Answer

      "From my understanding, your biggest competitors are companies A, B, and C. I believe that Glencore Australia Pty Ltd is different because you put safety above all else. Your public safety records are impressive, and I am excited at the possibility to join such a responsible company."

      Anonymous Answer

      "I know that Glencore is one of the biggest coal producers in the world. I also a friend working in Glencore. When I talked to him, he has said that safety and workers happiness are some of the most important things Glencore cares for. By doing that, they always keep their reputation at a high level. Therefore, they boost their chance to get new contracts in the mining industry."

      Rachelle's Answer

      These are great reasons for Glencore to stand out; however, you did not mention who their biggest competitors are. The interviewer will want to see that you have taken the time to research their company. I have reworded your response, below.

      "I understand Glencore's biggest competitors to be (A), and (B). I have a friend who works here, and he said that safety and the happiness of your employees are some of the factors that you focus on most, here at Glencore. Since you are the largest coal producer in the world, it's great to see that you keep your reputation so positive. I am sure these efforts boost your chance of winning the best contracts and hiring the best people in the mining industry."

      Was this answer helpful? Yes or No
  15. 15.

    What sources do you look to when you need to solve a complicated problem?

      The interviewer wants to know that you can think outside the box, or even ask for help when you are stuck on a complicated problem.

      Maybe you look to a mentor or boss for advice. Perhaps you have handbooks, manuals and systems you turn to for help. Offer some relevant examples based on your industry. If you work in the medical field, you may turn to textbooks, online research, colleagues or even patient's history to find the right solution. If you work in customer service, you may ask the customer what they need to find the best way to solve the problem.

      Show the interviewer that you are knowledgeable and equipped to handle these types of scenarios.

      Rachelle's Answer

      "When faced with a complicated problem, I will look to the resources that my current company has provided me. The answer is almost always in there. If it's more of a moral dilemma vs. a knowledge-based dilemma, I will ask my supervisor for his thoughts and opinion since I value him as a mentor and expert in our industry."

      Rachelle's Answer

      "If there's a complicated problem, I'll write out what I think the possible solutions would be, and make a note of what my gut tells me to do. Then, I will weigh those potential solutions against one another and list the complications that may arise as a result of each choice. Also, I am always open to input or suggestions from those with more experience than I and look to my mentors, their experience, and the training resources, as well as potentially talk the problem out with coworkers or my boss."

      Anonymous Answer

      "Firstly, I would refer to my experiences if I encountered the same problem in my life. Because, if you experienced a problem before, you probably know how to overcome this problem. If I have never experienced it before, I will refer to my manager to overcome it."

      Rachelle's Answer

      It's good that you look to your current knowledge, and then to your manager. I have reworded this slightly, for clarity and impact.

      "When I need to solve a complicated problem, I first look at my knowledge and experience. If the issue is a new one to me, I will refer to my manager or other company resources to solve the problem."

      Was this answer helpful? Yes or No
  16. 16.

    Glencore Australia Pty Ltd is committed to transparency, whether that means full disclosure to our board, the government, or audit committee. Do you consider yourself a transparent and honest individual?

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  17. 17.

    How do you like to be recognized for your accomplishments?

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  18. 18.

    Do you consider yourself a patient person? How do you increase your patience level in challenging situations?

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  19. 19.

    We are looking for a long term fit at Glencore Australia Pty Ltd. Where do you see yourself five years from now?

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  20. 20.

    Glencore Australia Pty Ltd likes to bring out the best in our employees. What type of manager brings out the best in you?

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  21. 21.

    We believe in giving Glencore Australia Pty Ltd employees honest, open, and regular feedback. What feedback did you receive at your last job?

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  22. 22.

    Tell me about the most challenging problem you have encountered in your professional career.

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  23. 23.

    What decisions did you routinely make in your last position?

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  24. 24.

    How do you define success?

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  25. 25.

    Give me an example of a time when your communication style helped you to be a more effective leader.

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  26. 26.

    When have you made a mistake delegating tasks to your team members?

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  27. 27.

    What is your personal mission statement?

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  28. 28.

    What steps do you take when you have to make an immediate decision and you do not feel you have all the relevant or necessary information?

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  29. 29.

    If you had a co-worker call in sick and you were asked to take over their project requiring overtime from you, how would you react? Where do you draw the line when it comes to being a team player?

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  30. 30.

    Are you applying for any other jobs?

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