Describe your experience with enterprise-level solutions such as ERP or CRM.

Avoid naming specific solutions you do not have expertise in. Interviewers will often have expertise in these systems and may ask a follow-up question about particular modules or features you might not be familiar with.

Some candidates have not had an opportunity to work with specific tools such as Salesforce or Workday that the hiring company uses. Do not discount your experience if your background lies in working with systems built for smaller organizations. Use this question as an opportunity to highlight your knowledge of the business practices enterprise-level solutions support such as accounting or finance and discuss any efforts you have worked on that integrate these areas from a technical perspective.

"The ERP for the last company I worked for was PeopleSoft. I worked on several initiatives that integrated custom applications with various aspects of the solution including payroll and client billing. I also have experience with Salesforce. An application I was responsible for fed customer and purchase data used to trigger various marketing and messaging functions."