How to Answer: Describe your experience with enterprise-level solutions such as ERP or CRM.
Advice and answer examples written specifically for an IT Business Consultant job interview.
22. Describe your experience with enterprise-level solutions such as ERP or CRM.
Why the Interviewer Asks This Question
Many companies implement complex and integrated application suites that manage multiple aspects of their business. Interviewers ask this question to determine if potential candidates have the experience that matches the scale and complexity of their current and future solutions.
Written by Karrie Day on March 8th, 2022
What to Avoid
Avoid naming specific solutions you do not have expertise in. Interviewers will often have expertise in these systems and may ask a follow-up question about particular modules or features you might not be familiar with.
Written by Karrie Day on March 8th, 2022
What You Should Say
Some candidates have not had an opportunity to work with specific tools such as Salesforce or Workday that the hiring company uses. Do not discount your experience if your background lies in working with systems built for smaller organizations. Use this question as an opportunity to highlight your knowledge of the business practices enterprise-level solutions support such as accounting or finance and discuss any efforts you have worked on that integrate these areas from a technical perspective.
Written by Karrie Day on March 8th, 2022
Answer Example
"The ERP for the last company I worked for was PeopleSoft. I worked on several initiatives that integrated custom applications with various aspects of the solution including payroll and client billing. I also have experience with Salesforce. An application I was responsible for fed customer and purchase data used to trigger various marketing and messaging functions."
Written by Karrie Day on March 8th, 2022