Describe a time when you implemented a solution that was customized to meet the needs of multiple stakeholders within a business.

Why the Interviewer Asks This Question
What to Avoid
Focus Your Answer On
Answer Example

IT business consultants are often asked to develop strategies for solutions that will serve multiple groups with significant workflow differences. This question is asked to determine a candidate's ability to meet the needs of complex stakeholder groups in an effective manner.

Avoid simplistic examples that detail implementations that do not require phased delivery. Projects without complex delivery strategies are often owned by more junior roles within a company.

Focus your answer on examples that clearly highlight your ability to think strategically. This should include delivering value to your clients incrementally and continually.

"I worked with multiple HR groups within a large enterprise. They were in need of an employee onboarding solution that handled provisioning requests and integrated properly with various downstream security and technology systems. I developed a strategy for the first-pass solution for a group that had requirements that were representative of the majority first. From there, the teams I worked with were able to gather feedback, make adjustments, and then roll the solution out to the groups with similar workflows.

While that took place, I was able to work with the outlier groups and develop plans to scale the solution appropriately to meet their needs. This strategy allowed us to realize a maximum level of business impact quickly while doing the detailed analysis necessary to meet the needs of the entire group of stakeholders."

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How to Answer: Describe a time when you implemented a solution that was customized to meet the needs of multiple stakeholders within a business.

Advice and answer examples written specifically for an IT Business Consultant job interview.

8. Describe a time when you implemented a solution that was customized to meet the needs of multiple stakeholders within a business.

Why the Interviewer Asks This Question

IT business consultants are often asked to develop strategies for solutions that will serve multiple groups with significant workflow differences. This question is asked to determine a candidate's ability to meet the needs of complex stakeholder groups in an effective manner.

Written by Karrie Day on March 8th, 2022

What to Avoid

Avoid simplistic examples that detail implementations that do not require phased delivery. Projects without complex delivery strategies are often owned by more junior roles within a company.

Written by Karrie Day on March 8th, 2022

Focus Your Answer On

Focus your answer on examples that clearly highlight your ability to think strategically. This should include delivering value to your clients incrementally and continually.

Written by Karrie Day on March 8th, 2022

Answer Example

"I worked with multiple HR groups within a large enterprise. They were in need of an employee onboarding solution that handled provisioning requests and integrated properly with various downstream security and technology systems. I developed a strategy for the first-pass solution for a group that had requirements that were representative of the majority first. From there, the teams I worked with were able to gather feedback, make adjustments, and then roll the solution out to the groups with similar workflows.

While that took place, I was able to work with the outlier groups and develop plans to scale the solution appropriately to meet their needs. This strategy allowed us to realize a maximum level of business impact quickly while doing the detailed analysis necessary to meet the needs of the entire group of stakeholders."

Written by Karrie Day on March 8th, 2022

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