Hotel Manager Mock Interview
Practice 34 Hotel Manager interview questions covering operations, guest relations, and revenue management.
Question 5 of 34
What are three qualities you look for in a hotel that will make you say, this is a nice hotel?
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James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
The interviewer is giving you an easy question to open the door for you to separate yourself from the pack. Think about some of the great hotel experiences you have had, and what set them apart. Elaborate on them without going into a great amount of detail Be passionate about what you think a good hotel experience is, and how important it is to provide it.
James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
"Our customers pay their hard-earned money for a clean and safe and friendly environment. First, I look for the friendliness of the staff. Are they going out of their way to be helpful and courteous? Second, I want a clean place to stay. Are the public areas clean and free of dust and dirt? Are the rooms cleaned and fresh? Finally, how safe is the place? Is security present? Are their cameras installed? I think that we have a responsibility to ensure that our guests' stay was as pleasant as possible."
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