Hotel Manager Mock Interview
Practice 34 Hotel Manager interview questions covering operations, guest relations, and revenue management.
Question 9 of 34
Each day in your position as a hotel manager, you will receive reports on performance. What is the best indicator if a hotel is doing well?
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James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
"The numbers do not lie. You have to strive to find the sweet spot between the occupancy rate and what you charge for the average room. There is a line there that maximizes profit for the hotel. I also believe that CSI numbers are important. A hotel can fold up very easily with negative reviews, so we should all do as much as we can to keep those positive reviews coming in."
James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
A good hotel runs good numbers. The interviewer needs to know that you have had experience with these kinds of reports and whether you will be able to identify your performance. Reassure the hiring manager that you recognize the need for statistics and that you know how to grade your hotel's performance so that you can correct any issues.
James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
"I believe in a high occupancy rate and a good avg rate per room. These are the two statistics that will tell you how a hotel is doing. A high occupancy rate with a high avg room rate means a lot more profit for the hotel. A low occupancy rate or a low room rate spells trouble. Both have to be maintained effectively."
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