Practice 35 United Airlines interview questions covering customer service, safety protocols, and operational excellence.
Question 13 of 35
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Understanding what you hope to gain from United will help your interviewer better determine how likely it would be that you plan on staying with them for the long term. Whether you are interested in career growth or the travel benefits for you and your family, share what most appeals to you about working for United Airlines. Frame your answer to showcase your familiarity with the value propositions they advertise online in their recruitment efforts. This not only exemplifies your work ethic but informs them which of their recruitment efforts are effective. For example, "Turn dreams into reality: Have fun, travel the world, make new friendships, explore new cultures, craft memorable experiences for every customer, every flight, every day."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"After reviewing the culture and mission of United Airlines, I feel that I would be able to find a long-term fit here, and that is most important to me. Your training programs are industry renowned and well respected which also interests to me."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"What I hope to gain most by working with United Airlines is an unmatched level of training and expertise in the airline industry. Your company is well known for its second-to-none training."

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Anonymous Answer
What I hope to gain most from my time with United is the opportunity of working for the leading company in the airline industry, where leaders embrace diversity and inclusion as a business advantage, management treats employees with dignity and respect, and where customers experience a flyer-friendly service.

Rachelle's Feedback
Good response! You are bringing in the values of the airline while speaking on what you would like to gain from the role.
Anonymous Answer
I expect to gain more knowledge and experience at a company I feel valued and appreciated at. United's core 4 best exemplify my values. I care about every customer, I make them feel like they can depend on me, I am efficient at my job with my knowledge always keeping up to date, and making sure they are safe. Plus being surrounded by that positive energy will make me a better flight attendant.

Stephanie's Feedback
It's clear that your values match the values of United Airlines very nicely! Because this question focuses specifically on what you'll gain as an employee, I suggest also adding in a line or two about any professional skills that you're hoping to continue developing.
Prepare for behavioral scenarios and situational questions United Airlines interviewers prioritize.
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Written by Kevin Downey
35 Questions & Answers • United Airlines

By Kevin

By Kevin