Practice 35 United Airlines interview questions covering customer service, safety protocols, and operational excellence.
Question 4 of 35
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
If an in-flight emergency occurred, would you know what to do? Your interviewer is looking for assurances that you're confident, professional, and capable of keeping a level head when handling an emergency. If you are new to the industry and have little related training or experience, be honest about that and comment on any other training you've completed that may be relevant or helpful.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"In my role with Company ABC, I received over 100 hours of in-flight situational training. I am confident in my ability to react professionally and appropriately in an emergency situation."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"As I am new to a career in the airline industry, I have not received in-flight emergency training; however, I have taken emergency response training in my current position at the hospital. I am confident in my ability to react professionally and appropriately in an emergency situation, and I look forward to taking the in-flight training with United Airlines."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
If you have prior in-flight emergency training or experience dealing with an in-flight emergency, share your experience and how you conducted yourself in a manner in line with United Airlines' approach to such situations. Also, try to determine on your own how the training at your previous airline compares with that of United. "Flight attendant trainees must successfully demonstrate an evacuation drill in the water (pool) during training."

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Anonymous Answer
As I am new to a career in the airline industry, I have not received in-flight emergency training; however, I have taken emergency response training in my past and current positions at the hospital. I am confident in my ability to react professionally and appropriately in an emergency, and I look forward to taking the in-flight training with United Airlines.

Rachelle's Feedback
Wonderful response! Great use of your existing training in emergency response.
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Written by Kevin Downey
35 Questions & Answers • United Airlines

By Kevin

By Kevin