Practice 30 State Farm interview questions covering customer service, insurance knowledge, and sales scenarios.
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
This question seeks to assess where you stand on the scale of being more of an extrovert than an introvert. Most individuals display both to different degrees, and don't wholly lean one way or the other. Ideally, you want to strike a balance, displaying a flexibility to perform in either sphere. Talk to the interviewer about your preference for a number crunching role vs. a customer facing role. No matter your preference, be sure to highlight your ability to be a proud face of the company, and rise to the occasion.

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I am more of an analyst type and do prefer to be in the background, making the numbers happen. With that said; I am still a people person and would always put my best face forward in any customer facing situation."

Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I am definitely more of a face to face communicator. I love being in the buzz of it all and I thrive in customer facing situations. I am also able to work in the background, when needed."

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Face to face.

Rachelle's Feedback
Any interviewer would love to hear why you prefer face to face. Remember that interviews are conversations. It's important to offer answers with a flow.
Anonymous Answer
I am more of a problem solver & prefer to be in the background or over the phone making solutions happen. With that said, I'm still a people person & will always put my best self forward in any customer-facing situation.

Rachelle's Feedback
Great use of the Mock Questions framework!
Prepare for behavioral and situational questions that State Farm interviewers prioritize.
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Written by Kevin Downey
30 Questions & Answers • State Farm

By Kevin

By Kevin