State Farm Mock Interview
Practice 30 State Farm interview questions covering customer service, insurance knowledge, and sales scenarios.
Question 9 of 30
Since beginning your career in Insurance, what do you feel has been the most significant industry change?
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Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Discuss with the interviewer your thoughts on any relevant changes impacting the Insurance industry. This is a perfect opportunity to display your passion and insight when it comes to your profession. Be sure to keep your answer in a positive and conversational tone as opposed to heavily opinionated. Maintain an optimistic outlook, focussing on the positives.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"The biggest change that I have seen in the Insurance industry, since my start in 1999, has to do with technology. There are so many great mobile trends now; including apps that make information simple and easy to access. it's been incredible to see."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I would say that the most significant change to the insurance industry, since I joined the industry, has been technology and the changes that come with it. The industry has become more competitive because of it. With that said, I encourage the competition because it keeps most people in the industry honest, and encourages us all to try harder for our clients."
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Anonymous Answer
The most significant change since 1999 I have seen in the insurance has to do with technology, there are so many mobile trends now, including apps that make information simple and easy to access.
Rachelle's Feedback
Technology certainly has changed the insurance industry! If you mention apps and mobile trends, it would be a nice added touch to mention the State Farm app and how their tech offering impacts their customers or improves their overall experience.
Anonymous Answer
Coming to work for State Farm will be my initial entry into the Insurance industry. As a customer, I have noticed many technology changes over the years, specifically how to access & make changes to my own policy by introducing apps.
Rachelle's Feedback
This is a great observation as a customer. Nice way of delivering an answer that works for you and your specific background!
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