State Farm Mock Interview
Practice 30 State Farm interview questions covering customer service, insurance knowledge, and sales scenarios.
Question 2 of 30
Do you consider yourself a creative thinker in the workplace or do you prefer to follow a predetermined set of rules?
What You Need to Know
Example Answer
Example Answer 2
Community Answers
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
Most organizations prefer to hire candidates who can apply creative thinking when needed, but can also follow protocol and guidelines. If you lean a little more towards one or the other in regard to your skills or personal preference, share that. Doing so could help them place you within their teams, according to your talents, with clear indicators on how to motivate you in your work. However, assure the interviewer that you are an individual who can strike a balance between both.
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"In the workplace, I naturally lean towards my preference of straightforward rules and expectations. From there, once I am comfortable in my knowledge base, I can start to think outside of the box. So - to answer your question - I would say I bring a healthy balance of both."
Kevin Downey has an extensive background in business management, recruiting, branding and marketing. He's volunteered his career coaching services at job fairs, lecturing on interview techniques and crafting winning resumes and cover letters.
"I am most comfortable when my creativity is challenged. I like to think of new ways of working, and create alternate solutions to a variety of scenarios. With that said, I am more than capable of following a predetermined set of rules."
Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Anonymous Answer
I like to apply creative thinking when needed but can also follow a protocol and guidelines.
Rachelle's Feedback
Your answer provides a nice balance. Try adding in an example of a time when you were creative, and a time when you were able to follow firm guidelines.
Anonymous Answer
I like to apply creative thinking when needed, but I follow protocols & guidelines. For example, I had a customer who needed an item our distributors did not carry. I spoke with my manager about ordering the item from a website & obtained permission to proceed.
Rachelle's Feedback
You make a great point regarding creative thinking while following guidelines. Your approach to this customer query was highly creative, indeed. Did everything work out in the end? Be sure always to provide a result.
Unlock All 30 State Farm Questions
Prepare for behavioral and situational questions that State Farm interviewers prioritize.
Get StartedJump to Question