Practice 35 Qantas Airways interview questions covering customer service, safety protocols, and aviation operations.
Question 13 of 35
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
How you face unexpected difficulty can say a lot about your character. Demonstrate that you are emotionally stable and able to keep calm under pressure, communicate clearly, keep others calm, and maintain order. Share a time when you encountered an unexpected challenge. Share how you handled the situation in a manner that speaks to your professionalism and experience.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"The biggest difficulty I have faced was my unexpected lay off during the last recession. I had to adapt to a new economy and search deeply for other skills and opportunities. I was able to earn enough to avoid financial strain and am quite proud of my ability to be versatile when required."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I face unexpected difficulty frequently in my current position. The company is under a financial strain, and some days we are not able to deliver the customer experience that we should. I overcome this by giving everything I have when it comes to service. I strive to leave a good impression."

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Written by Rachelle Enns
35 Questions & Answers • Qantas Airways

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By Rachelle