Practice 35 Qantas Airways interview questions covering customer service, safety protocols, and aviation operations.
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Regardless of the industry-related training you have and what is detailed on your resume, you will need to complete training specific to Qantas. A candidate with a head start on their program will prove of value. Share your experience with the interviewer in more detail than what is on your resume.
If you do not have any industry-specific training, perhaps you have training that would be transferable to this role (IE: Sales, Safety, Customer Service, Technical, etc.). Walk the interviewer through any on-the-job training you feel would be helpful.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I have taken industry-related safety and customer service training with company ABC. In addition to this training, I have four years of industry experience."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"Although I have not taken specific airline-related training, I have some current certifications that I believe will be helpful. These include CPR, First Aid, and WHMIS training."

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Anonymous Answer
The only airline training I have had is of flying rather than cabin training. I do, however, have certifications that are relevant being my Seniors First Aid and my Responsible Service Of Alcohol.

Rachelle's Feedback
I recommend starting with what you do have, so that the answer doesn't come from a place of lack. Please see example, below.
"I have certifications in First Aid and Responsible Service of Alcohol as they relate to cabin service. I am eager to receive more training from Qantas."
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Written by Rachelle Enns
35 Questions & Answers • Qantas Airways

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By Rachelle