Qantas Airways Mock Interview
Practice 35 Qantas Airways interview questions covering customer service, safety protocols, and aviation operations.
Question 7 of 35
Aside from your experience working in the airline industry, do you have experience in other customer service-based roles?
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
Discuss with the interviewer your experience working in any customer service-based roles. Walk them through your resume and highlight your customer service skills. Maintain consistency with the other customer service questions in the interview without sounding too redundant.
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I started working at a young age as a server in a restaurant. From there, I moved into a restaurant management role and also attended post-secondary education with a focus on Restaurant and Hotel management. Most of what I've done has been customer service focused."
Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am new to my career, so this will be my first customer service-based role. I have volunteer experience with the local Food Bank, which gave me valuable exposure to working with the public and collaborating with a team."
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Anonymous Answer
I started working in customer service from age fifteen and haven't been in any other role since so my customer service knowledge is exceptional.
Rachelle's Feedback
Wonderful! Now that you have qualified your customer service background, feel free to touch on the industries as well (retail, call center, etc).
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