35 Qantas Airways Interview Questions & Answers

01 At Qantas Airways, exceptional customer service is our priority. How will you ensure that our service standards are continually met? CUSTOMER SERVICE

02 Tell me about any airline--related training you have been through. EXPERIENCE

03 Do you have any formal training in First Aid or CPR? EXPERIENCE

04 Have you received training on how to handle an in-flight emergency? EXPERIENCE

05 As a Flight Attendant, you'll be asked to work a wide range of hours and a lot of overtime. Are you able to accommodate the unpredictable schedule of a Flight Attendant? AVAILABILITY

06 In order to work for Qantas Airways, you are required to pass a criminal record check. Are you comfortable accommodating this? BEHAVIORAL

07 Aside from your experience working in the airline industry, do you have experience in other customer service-based roles? CUSTOMER SERVICE

08 Employees of Qantas are expected to be reliable, on time, and accessible when on shift. Do you consider yourself to be a dedicated employee? BEHAVIORAL

09 Why are you the best choice for Qantas Airways? BEHAVIORAL

10 All employees of Qantas are expected to wear a uniform to work. Are you comfortable with this policy? LOGISTICS

11 As a Flight Attendant, you are responsible for ensuring that the safety of all passengers is a priority. What would you do if you felt there was a safety threat? BEHAVIORAL

12 List the top three skills that will make you an ideal team member at Qantas. BEHAVIORAL

13 The airline industry is full of unexpected scenarios. When have you faced an unexpected difficulty? EXPERIENCE

14 When have you had to shift your priorities in response to sudden changes? EXPERIENCE

15 How does this position fit into your career goals? CAREER GOALS

16 Personality fit is important to us at Qantas. How would you describe your personality? BEHAVIORAL

17 What work situations excite and motivate you? BEHAVIORAL

18 Tell me about a time communication became an issue when working on a team. COMMUNICATION

19 What are your salary expectations? EXPERIENCE

20 When you suffer a setback, how does that emotionally affect you and your work? BEHAVIORAL

21 Think about a difficult boss, professor or coworker. What made them difficult? How did you successfully interact with this person? COMMUNICATION

22 Where do you see yourself five years from now? CAREER GOALS

23 How do you determine priorities when you have multiple tasks at hand? EXPERIENCE

24 How will you earn the trust of your coworkers? BEHAVIORAL

25 Tell me about some of the unique qualities you'll bring to our company. BEHAVIORAL

26 Which aspect of this role do you feel you need the most training? EXPERIENCE

27 Do you know anyone who works for our airline? DISCOVERY

28 Are you familiar with our flight benefits and other employee perks? LOGISTICS

29 Why are you leaving your current company to work for our airline? CAREER GOALS

30 Would you be willing to relocate? AVAILABILITY

31 Have you worked in an environment that required a high level of adherence to routine? BEHAVIORAL

32 How do you like to spend your free time? BEHAVIORAL

33 How would you rate your ability to stay calm when provoked? BEHAVIORAL

34 How do you strike a harmonious balance between your working and personal life? BEHAVIORAL

35 Where have you traveled abroad? If you could travel anywhere in the world, where would you like to go? BEHAVIORAL

Qantas Airways Mock Interview

Aside from your experience working in the airline industry, do you have experience in other customer service-based roles?

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35 Qantas Airways Interview Questions & Answers

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