Practice 35 Qantas Airways interview questions covering customer service, safety protocols, and aviation operations.
Question 11 of 35
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Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
The Airlines industry has strict safety protocols in place. If you aren't familiar with them, familiarize yourself before your interview. Talk to the interviewer about how you would professionally react if you felt safety was at risk. Assure the interviewer that you'd abide by all regulations and protocols in place to ensure the safety of your passengers and crew. Professionalism and following guidelines and protocol is the goal while exhibiting emotional maturity and clear communication.

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"My reaction to a safety threat would rely on my on-the-job training. I would follow company protocol and safety regulations. I believe that if faced with a safety threat, I would do everything to ensure passengers remained calm."

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.
"I am trained to react in urgent, distressed, and mayday situations. In an emergency, my first course of action is to ensure the passengers are prepared."

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With the training I will be given, I would make sure that I followed the protocol and ensure the safety of the passengers are first. To keep them calm and safe is a priority.

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Good answer! It's great that you referred to your future training.
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35 Questions & Answers • Qantas Airways

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