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James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
In our digital age, the need to work with third-party booking sites is more crucial than ever. Online booking sites offer their pros and cons for the hotel and travel industry. The interviewer needs to know that you are capable of handling this responsibility and that you will seek to offer the exposure of the hotel through these reservation tools.

James McMechan has over 30 years of management experience, primarily in the hospitality and auto industries. He has interviewed hundreds of applicants and trained effective and engaged employees.
"I have primarily worked for hotels who collaborate with online booking sites and have seen both the upside and the downside, to this service. Yes, rooms fill at a faster rate, however, there is a significant drop in revenue per room, and it can affect the hotel's overall KPIs. I would be interested in your thoughts on the use of online booking sites and this hotel."

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Written by James McMechan
35 Questions & Answers • Hyatt

By James

By James