At E. &. J. Gallo Winery we value individuals who take initiative. Can you give me an example of a time you did something without being asked?

"I noticed the numbers were off on a shipment I was delivering to a customer. They had ordered 30 cases, and we were only delivering 25. When I made the delivery, I let the customer know we would deliver the additional cases the next day, and I called my manager to find out what went wrong. My manager and the client appreciated my sense of urgency and attention to detail. When I got back to the warehouse, I personally saw to it that the additional five cases were picked and set aside. Then, after thinking about it, I realized their location was too far off my route home, so I loaded those five cases into the backseat of my car and delivered them on the way home. All's well that ends well."

Taking initiative demonstrates leadership ability, and E. &. J. Gallo advertises online that they want to hire individuals who "exhibit intrapreneurship and ownership behaviors. Intrapreneurship is entrepreneurship in an established company: behaviors that include thinking boldly, taking appropriate risks, learning from mistakes, showing initiative, and encouraging and reinforcing innovation. Ownership refers to behaviors that include setting high expectations, driving candid discussion, and holding self and others accountable."