32Deloitte Interview Questions & Answers
1.What experience do you have in Leading ServiceNow Implementations?
2.What are the three key facets of the ServiceNow offering?
3.Describe your background in HR policy and procedure.
4.What roles have you played in an Agile development environment?
5.Describe your Service Portal experience.
6.Explain CMDB and its importance.
7.How comfortable are you configuring basic forms, processes, and settings within CMDB?
8.What is ServiceNow HR Service Delivery?
9.What is a Scoped Application? What is a Global Application?
10.Have you been in a client-facing role?
11.List your experience with JavaScript, as well as other coding solutions.
12.How do you move updated sets?
13.How is the Priority of an Incident calculated in ServiceNow?
14.Discuss a time you worked with a geographically distributed or culturally diverse work group.
15.How would you create a UI Macro in ServiceNow without using Service Portal?
16.What is the ServiceNow Integration Hub?
17.List some of the more advanced ServiceNow technical skills that you utilize.
18.What is the purpose of Performance Analytics in HRSD?
19.What third-party HR applications have you utiilzed?
20.What is Webservices API?
21.What is CTI? Why is it relevant to ServiceNow HRSD?
22.Describe Drilldown and its role in reporting and documentation.
23.How are Published reports accessed?
24.How do you prioritize your daily tasks?
25.Describe a time you had to identify a gap or a risk.
26.Who would you prefer to handle development tracking and reporting?
27.Describe a time you had to translate business requirements into technical requirements.
28.What technical design documents do you have experience creating?
30.What Certifications do you have, and which would you be willing to obtain?
31.Give an example of a time you led a team through successful execution of a ServiceNow deployment.
32.What is a ServiceNow Tech Lead's Responsibility to the Customer?