How to Answer: Rate your communication skills from 1-10 with proper examples backing your given rating.
Advice and answer examples written specifically for a Cigna Corp job interview.
10. Rate your communication skills from 1-10 with proper examples backing your given rating.
Why the Interviewer Asks This Question
The overall success of Cigna Corp's customer service ultimately boils down to great communication from their staff. Being a clear and consistent communicator leads to success in any role with the organization, even office and support roles that aren't customer-facing. Your interviewer wants to hear you rate your communication and talk about why you give yourself that rating.
Written by Ryan Brunner on March 17th, 2022
How to Answer
Rate yourself as high as you think you can while leaving a bit of room for improvement. Then, elaborate on the key communication skills you would bring to this job and this team at Cigna Corp. You could highlight your listening skills, patience, honesty, open-mindedness, or positive attitude. You can also talk about your excellent written communication skills.
Written by Ryan Brunner on March 17th, 2022
1st Answer Example
"I rate my communication skills as a 9/10, as I will, on occasion, have times when I am not as clear as I would like to be. My supervisor and co-workers will attest to my clear and concise communication skills. Because I am an open leader, my team will let me know if I need to clarify anything. I am confident that my communication skills will fit in nicely with your team at Cigna Corp."
Written by Ryan Brunner on March 17th, 2022
2nd Answer Example
"I will rate myself an 8.5 because I consider myself a strong communicator. It is the foundation of all success in business. I strive to be empathetic and see things from the other person's perspective. I'm also a forthright and honest person in my communications, and my colleagues have always respected me for this. I consider written communication my strongest skill, to the point where a few of my current colleagues ask me to draft important email communications to customers for them."
Written by Ryan Brunner on March 17th, 2022