Amazon Project Manager Mock Interview

Practice 30 Amazon Project Manager interview questions covering Leadership Principles, technical delivery, and stakeholder management.

Question 30 of 30

What do you do to prevent 'scope creep?'

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Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

Scope creep can be a real problem for project managers. It occurs when the project's objectives shift as it progresses, which can lead to the project going over its budget and/or timeline. The interviewer wants to be assured that you know how to recognize and handle scope creep. Talk to them about how you would prevent it from occurring and what you would do if it did happen.

Rachelle Enns

Rachelle Enns is an interview coach and job search expert. She works with candidates to perform their best in employment, medical, and post-secondary admission interviews.

"Scope creep can be a real problem that results in unhappy customers/stakeholders and a blown budget and/or timeline. In my experience, it tends to occur when there is a lot of client and/or stakeholder feedback that the project manager doesn't correctly manage. Feedback is good, but many times it comes along with additional requests. I've learned that the best way to handle these kinds of requests is to clearly explain to the customer or stakeholder how fulfilling a specific request will change the cost and timeline of the project. Then I only add this to the project scope if the client/stakeholder accepts these cost and timeline changes. I also make sure that the scope of the project is definitively spelled out at the beginning of the project and that I keep track of the smaller tasks and goals as they are achieved so we don't veer off-course. In the instances when scope creep does occur, I move quickly to establish and communicate new expectations."

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30Amazon Interview Questions & Answers

Customer Service

1.Describe a time when you incorporated customer feedback into the implementation plan or in the way the business was run.

Communication

2.Tell me how you communicate with others. What kind of communicator are you?

Behavioral

3.Tell me about a time when you made a decision that you knew your superior would oppose.

Accomplishment

4.What was the best innovation you ever came up with in your professional life?

Leadership

5.How would your previous stakeholders and team members describe you as a leader?

Career Goals

6.What do you hope to learn at Amazon?

Scenario Based

7.Recall a time when you received difficult feedback as a project manager. How did you handle it?

Experience

8.What common risks have you encountered in previous projects and how do you handle them?

Competency

9.How have you used project management methodology to improve the project success?

Leadership

10.Tell me about your favorite manager (anyone you directly reported to). What qualities did they have that really stood out to you?

Experience

11.Recall a time when you had to leverage data to make or influence a decision.

Scenario Based

12.Tell me about a time you disagreed with your superior. How did you handle it?

Performance Based

13.What do you do to ensure your project is on or below budget?

Problem Solving

14.Describe a time when you were able to remove a serious roadblock preventing your team from making progress.

Performance Based

15.How do you measure your own success as a project manager? What key performance indicators are most important to you?

Scenario Based

16.Your project is slated to have three phases over three years. Each phase will have the same milestones, just different locations. Stakeholders are likely to change. How will you ensure consistency across three phases?

Management

17.Tell me about the most notable risk you have identified in a project?

Scenario Based

18.You have been tasked to manage expansion into a completely new market. What are your first steps?

Scenario Based

19.A team member has just told you that they are not 100% satisfied with their deliverable and will need another week to complete. How would you handle this situation?

Scenario Based

20.Your team is starting to lose confidence. How do you show them that you have their back?

Scenario Based Project Manager

21.Tell me about a time when you challenged the status quo. What did you do to change it? Were you successful?

Scenario Based

22.Two project team members are not seeing eye to eye on a decision point. How will you handle the conflict to keep the project on track?

Scenario Based Project Manager

23.After a few project meetings, you're finding that there aren't any concrete steps from stakeholders, just a lot of ideas. How will you manage execution?

Scenario Based

24.You're given a chance to pick a failed project and do it over. Walk me through your plan for success.

Career Goals

25.Where do you see your career going in the next five years?

Problem Solving

26.How do you handle the escalation of an issue and when might you do this?

Scenario Based

27.How do you handle it when one of your team members makes a mistake?

Leadership

28.Tell me about any experience you have overseeing remote teams.

Competency

29.How experienced are you in using RAID analysis?

Experience

Amazon Project Manager Mock Interview

What do you do to prevent 'scope creep?'

30Amazon Interview Questions & Answers

1.Describe a time when you incorporated customer feedback into the implementation plan or in the way the business was run.

2.Tell me how you communicate with others. What kind of communicator are you?

3.Tell me about a time when you made a decision that you knew your superior would oppose.

4.What was the best innovation you ever came up with in your professional life?

5.How would your previous stakeholders and team members describe you as a leader?

6.What do you hope to learn at Amazon?

7.Recall a time when you received difficult feedback as a project manager. How did you handle it?

8.What common risks have you encountered in previous projects and how do you handle them?

9.How have you used project management methodology to improve the project success?

10.Tell me about your favorite manager (anyone you directly reported to). What qualities did they have that really stood out to you?

11.Recall a time when you had to leverage data to make or influence a decision.

12.Tell me about a time you disagreed with your superior. How did you handle it?

13.What do you do to ensure your project is on or below budget?

14.Describe a time when you were able to remove a serious roadblock preventing your team from making progress.

15.How do you measure your own success as a project manager? What key performance indicators are most important to you?

16.Your project is slated to have three phases over three years. Each phase will have the same milestones, just different locations. Stakeholders are likely to change. How will you ensure consistency across three phases?

17.Tell me about the most notable risk you have identified in a project?

18.You have been tasked to manage expansion into a completely new market. What are your first steps?

19.A team member has just told you that they are not 100% satisfied with their deliverable and will need another week to complete. How would you handle this situation?

20.Your team is starting to lose confidence. How do you show them that you have their back?

21.Tell me about a time when you challenged the status quo. What did you do to change it? Were you successful?

22.Two project team members are not seeing eye to eye on a decision point. How will you handle the conflict to keep the project on track?

23.After a few project meetings, you're finding that there aren't any concrete steps from stakeholders, just a lot of ideas. How will you manage execution?

24.You're given a chance to pick a failed project and do it over. Walk me through your plan for success.

25.Where do you see your career going in the next five years?

26.How do you handle the escalation of an issue and when might you do this?

27.How do you handle it when one of your team members makes a mistake?

28.Tell me about any experience you have overseeing remote teams.

29.How experienced are you in using RAID analysis?

30.What do you do to prevent 'scope creep?'