Recall a time when you received difficult feedback as a project manager. How did you handle it?
At Amazon, being able to earn your team's trust is paramount in being an effective leader. When positioning your answer, expound on the actions you took after receiving the feedback, rather than being consumed by the details of the feedback. Think about how you were able to grow from the experience, and hold yourself and your team to the highest of standards.
"I've been told by colleagues that I can appear to be overly rigid during project meetings. For instance, I'd strictly follow the agenda down to the number of minutes spent on each item. Unfortunately, this didn't give everyone the chance to express their ideas and they would leave the meeting feeling unheard. After receiving the feedback, I realized that my job wasn't to enforce deadlines; it was to facilitate a smooth workflow for everyone and ultimately get the best results out of every task. I learned to be more flexible in meetings. Instead of getting fixated on getting a lot done, I focused on getting clear, actionable steps and corresponding task commitments from the team."
