Practice 35 Adventist Health CNA interview questions covering faith-based care, patient safety, and clinical competencies.
Question 20 of 35
How to Answer
Example Answer
Community Answers

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
This can be a tough question to answer while keeping your emotions in check. If you choose to share a story about a time a coworker confronted you, don't share personal details, don't show your anger, and don't use their name. State how you defused the situation and what you learned from it that you could bring to the Adventist Health team as their next Certified Nursing Assistant. Your interviewer knows that during stressful times in their work environment, it is only human nature for people to get testy. What matters is a person's ability to make the situation right in a quick fashion.

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.
"Last year, one of my coworkers misunderstood me in a critical situation, and it led to a confrontation in front of a patient and other staff. After the patient's situation was rectified, I asked the colleague to take a walk with me to talk. As we talked about the confrontation, we both realized that she was stressed out at home and brought her stress to work. She apologized for raising her voice, and I apologized for not being clearer. The two of us work even better now. In this situation, I learned that being direct with someone to work things out is the best way to handle a confrontation with a positive result."

Interview Coach
Jaymie
A real coach, not AI. I read every answer myself and write back with personalized feedback.
Typically responds within 24 hours.
0 - Character Count
Prepare for Adventist Health's values-driven interview questions and clinical assessments.
Get StartedJump to Question

Written by Ryan Brunner
35 Questions & Answers • Adventist Health

By Ryan

By Ryan