Adventist Health Certified Nursing Assistant Mock Interview

Practice 35 Adventist Health CNA interview questions covering faith-based care, patient safety, and clinical competencies.

Question 27 of 35

How would you work effectively with an Adventist Health patient that was refusing care?

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Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

During your career as a Certified Nursing Assistant, you will likely come across a patient that blatantly refuses to be cared for. Whether due to fear, personal beliefs, or financial concerns, your job is to educate the patient on the importance of the care they should be receiving. As you answer this question, your interviewer will be looking to hear that you can communicate clearly to the patient in a manner that helps them understand what exact care they are declining and, in turn, what the results could be for refusing that care. Talk about how you would educate that patient to help them make the best decision possible for their health and well-being.

Ryan Brunner

Ryan Brunner has over ten years of experience recruiting, interviewing, and hiring candidates in the healthcare, public service, and private manufacturing/distribution industries.

"If ever confronted with this situation, I would first try to find out why the patient was refusing care. In these situations, a patient is likely either fearful of any procedures or fearful of the cost of medical care. I would talk to them and let them know that our team was there to do what is best for them. If needed, I would involve other members of the care team here at Adventist Health to talk to the patient."

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35Adventist Health Interview Questions & Answers

Job Satisfaction

1.What drove you to become a Certified Nursing Assistant?

Job Satisfaction

2.Describe your ideal patient that you would be working with at Adventist Health?

Communication

3.If a patient at Adventist Health insisted that their personal hygiene was fine and it wasn't, what would you do?

Creative Thinking

4.Walking with our patients on the floor can be monotonous at times. How do you make it more exciting for both you and the patient?

Communication

5.If you had a patient here that insisted on hitting their call light all night when the reasons weren't justified, what would you do?

Experience

6.What documentation experience within an EMR system would you bring to our team as a Certified Nursing Assistant?

Compatibility

7.What are a few technical skills that you would bring to Adventist Health as a Certified Nursing Assistant?

Compatibility

8.What is one interpersonal skill that you feel is important for a CNA at Adventist Health to have that you excel at?

Compatibility

9.Why do you feel it is important to have a positive attitude as a Certified Nursing Assistant at Adventist Health?

Compatibility

10.Give an example of a time where you used your sense of humor as a Certified Nursing Assistant. How would you bring a sense of humor to Adventist Health?

Teamwork

11.How is teamwork important as a Certified Nursing Assistant and what type of team player would we be hiring if we offered you this role at Adventist Health?

Competency

12.How would you bring a sense of care and compassion to the patients you would work with at Adventist Health?

Behavioral

13.Tell us about a time that you demonstrated patience with one of your patients.

Common

14.If offered this position at Adventist Health, what is your availability to work night or weekend shifts?

Scenario Based

15.If one of your colleagues displayed poor bed-side manners, what would you do?

Common

16.How would your patients describe you?

Scenario Based

17.If you were unable to get to work on time for a shift here at Adventist Health, what would you do?

Scenario Based

18.If you were in a situation at Adventist Health where you needed to move a patient that was a little too heavy for you, what would you do?

Experience

19.What experience with blood glucose monitoring would you bring to Adventist Health?

Conflict

20.How would you handle a confrontation with an Adventist Health colleague?

Stress

21.How do you manage the normal work stress that our Certified Nursing Assistants feel from time to time?

Salary

22.If offered to join the Adventist Health team, do you have any specific salary expectations?

Common

23.What do you know about Adventist Health?

Leadership

24.How do you feel about supervising other Certified Nursing Assistants and do you have any supervising experience?

Career Goals

25.What are your career goals in the healthcare field?

Diligence

26.If hired aboard at Adventist Health, what is one area that you feel you could improve on as a Certified Nursing Assistant?

Conflict

27.How would you work effectively with an Adventist Health patient that was refusing care?

Behavioral

28.Walk me through how you would enter a patient's room at Adventist Health.

Competency

29.What duties of this role do you feel that you would need the most training in from the start?

Experience

30.What do you know about various stages of pressure sores and how to care for them?

Direct

31.Are there any common duties of a CNA that you are not willing or fearful to perform at Adventist Health?

Personal

32.How would your close colleagues describe working with you?

Diligence

33.How can we ensure that you are motivated each and every day on the job to provide the best patient care possible?

Education

34.Talk about some recent continuing education that you have received? Why is this important in your career as a Certified Nursing Assistant?

Diligence

Adventist Health Certified Nursing Assistant Mock Interview

How would you work effectively with an Adventist Health patient that was refusing care?

35Adventist Health Interview Questions & Answers

1.What drove you to become a Certified Nursing Assistant?

2.Describe your ideal patient that you would be working with at Adventist Health?

3.If a patient at Adventist Health insisted that their personal hygiene was fine and it wasn't, what would you do?

4.Walking with our patients on the floor can be monotonous at times. How do you make it more exciting for both you and the patient?

5.If you had a patient here that insisted on hitting their call light all night when the reasons weren't justified, what would you do?

6.What documentation experience within an EMR system would you bring to our team as a Certified Nursing Assistant?

7.What are a few technical skills that you would bring to Adventist Health as a Certified Nursing Assistant?

8.What is one interpersonal skill that you feel is important for a CNA at Adventist Health to have that you excel at?

9.Why do you feel it is important to have a positive attitude as a Certified Nursing Assistant at Adventist Health?

10.Give an example of a time where you used your sense of humor as a Certified Nursing Assistant. How would you bring a sense of humor to Adventist Health?

11.How is teamwork important as a Certified Nursing Assistant and what type of team player would we be hiring if we offered you this role at Adventist Health?

12.How would you bring a sense of care and compassion to the patients you would work with at Adventist Health?

13.Tell us about a time that you demonstrated patience with one of your patients.

14.If offered this position at Adventist Health, what is your availability to work night or weekend shifts?

15.If one of your colleagues displayed poor bed-side manners, what would you do?

16.How would your patients describe you?

17.If you were unable to get to work on time for a shift here at Adventist Health, what would you do?

18.If you were in a situation at Adventist Health where you needed to move a patient that was a little too heavy for you, what would you do?

19.What experience with blood glucose monitoring would you bring to Adventist Health?

20.How would you handle a confrontation with an Adventist Health colleague?

21.How do you manage the normal work stress that our Certified Nursing Assistants feel from time to time?

22.If offered to join the Adventist Health team, do you have any specific salary expectations?

23.What do you know about Adventist Health?

24.How do you feel about supervising other Certified Nursing Assistants and do you have any supervising experience?

25.What are your career goals in the healthcare field?

26.If hired aboard at Adventist Health, what is one area that you feel you could improve on as a Certified Nursing Assistant?

27.How would you work effectively with an Adventist Health patient that was refusing care?

28.Walk me through how you would enter a patient's room at Adventist Health.

29.What duties of this role do you feel that you would need the most training in from the start?

30.What do you know about various stages of pressure sores and how to care for them?

31.Are there any common duties of a CNA that you are not willing or fearful to perform at Adventist Health?

32.How would your close colleagues describe working with you?

33.How can we ensure that you are motivated each and every day on the job to provide the best patient care possible?

34.Talk about some recent continuing education that you have received? Why is this important in your career as a Certified Nursing Assistant?

35.If hired as our next Certified Nursing Assistant at Adventist Health, how much orientation time do you feel is reasonable to be up and running?