"No one is perfect, and we all make mistakes. I recognize this both in myself and in my staff. If a staff member were to fail to implement proper network protocol, the first thing I would do would be to have a conversation with them and determine why this occurred. If it were due to a lack of knowledge or understanding of network protocols, I would take time to educate them about this topic or send them to a training course. If it were due to lack of attention or some other cause not related to their knowledge of protocols, I would reinforce the need to concentrate and be attentive to details. In both cases, I would continue to allow the junior staff member to perform the same duties. If this problem were to recur, I would need to take additional actions appropriate for the cause of the issue. These may include additional education, disciplinary actions, or reassignment."
