Product Specialist Mock Interview
Master 30 Product Specialist interview questions covering technical knowledge, client demos, and sales alignment.
Question 29 of 30
Two senior stakeholders disagree about the importance of including a feature in a new product. How would you get them to agree on whether or not to include it?
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William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
It is not uncommon for two senior product stakeholders to disagree about a new product's features, functions, or other characteristics. As a product specialist, you must resolve these conflicts and ensure that all the product stakeholders agree on what direction to move in. This requires skills such as active listening, diplomacy, negotiation, and persuasion. You should mention these skills when answering the interviewer's questions.
William Swansen has worked in the employment assistance realm since 2007. He is an author, job search strategist, and career advisor who helps individuals worldwide and in various professions to find their ideal careers.
"When a situation arises in which two senior product stakeholders disagree about an aspect of the product development cycle, the first thing I do is actively listen to each of their positions so I thoroughly understand them. I acknowledge the validity of each person's opinion and then seek to find a solution by negotiating with each stakeholder, suggesting items on which they can compromise, and persuading them to accept the conditions that will lead to the best outcome for the product and the organization. This requires a great deal of diplomacy, understanding, and patience."
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