After researching our facility, what could we improve upon?

Why the Interviewer Asks This Question
Entry Level Example
Answer Example
Experienced Example

During your interview, you may be asked about your thoughts on the facility and how it could be improved. The interviewer wants to see that you have researched their facility and hear what constructive feedback you have to offer. It's important to provide honest and constructive feedback while offering suggestions that could benefit the facility and patients. Use transitional phrases to smoothly connect your ideas and convey your message effectively. Remember to focus on the positive aspects of the facility and highlight areas that could be improved upon to enhance patient care and overall experience.

"I have a few friends who work for your facility and have learned a lot talking to them. I also read online reviews and identified a few things that might need improvement. What stood out the most was your parking situation. Many reviews said the parking is so restricted that patients often look for another facility for their medical needs that has less stressful parking. The other aspect that could use improvement is offering telehealth services to your patients. If you offered online services, that could attract more patients and help with the parking issue at the same time."

"Thank you for asking for my opinion. Based on my research and reading patient and employee reviews, I have found a few areas that could be improved a bit. First, your waiting area could use some upgrades to make it more comfortable and inviting for your patients. Also, I read that the lighting in some of your exam rooms is too bright or too dim, and some suggestions were to install updated ambient lighting."

"Based on my observations when I toured your facility, it appears it could benefit from a few improvements to enhance its overall modernization. I also noticed a few outdated pieces of equipment that could be replaced with newer, more efficient models. With these adjustments and updates, I am confident your facility can achieve its full potential and stand up against the newer, more modern facilities."