Your hiring manager may choose one candidate over another due to their volunteer experience. They may feel that it shows strong character and is in line with their employee culture. "At Walgreens, we aim to be a positive and influential part of our neighborhoods. Each year, we're proud to dedicate dollars, time, and staff to various outreach programs that revolve around access to health services and providing education. Join us and find yourself at a place and point where innovation thrives, and good work on behalf of our company and communities is always greatly appreciated and rewarded." Talk to the interviewer about your willingness to give back to your community in some form of volunteerism.