How to Answer: Would you rather work face-to-face with clients or behind the scenes?
Advice and answer examples written specifically for a Travelers job interview.
2. Would you rather work face-to-face with clients or behind the scenes?
Why the Interviewer Asks This Question
This question aims to determine if you are an extrovert who prefers the more social role of an insurance broker, an introvert who prefers the behind-the-scenes work of an underwriter, or more of an ambivert who enjoys a little of both, such as the role of a claims adjuster. How you answer this question will help your interviewer determine whether there may be a role more suited to you within their company or the direction you may take your career next.
Written by Kevin Downey on June 26th, 2023
How to Answer
As they advertise on their careers site, "No matter which path you take, no matter if you are a new grad or experienced professional, joining us means working with some of the most talented people in the industry. You can leave your own personal stamp on projects and impact others like never before." Be open and honest about your preference and the direction you might like to take your career with them.
Written by Kevin Downey on June 26th, 2023
1st Answer Example
"I am more of an analyst type and prefer to be in the background, making the numbers happen. With that said, I am still a people person and would always put my best face forward in any customer-facing situation."
Written by Kevin Downey on June 30th, 2023
2nd Answer Example
"I am more of a face-to-face communicator. I love being in the buzz of it all, and I thrive in customer-facing situations. I am also able to work in the background when needed."
Written by Kevin Downey on June 30th, 2023
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